Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?


SmartSDR v4.0.1 and the SmartSDR v4.0.1 Release Notes

SmartSDR v3.10.15 and the SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

No upgrade, no downgrade

Member ✭✭
in SmartSDR for Windows

Hi all

Using Flex 6500 , and Win10.

I was using v2.6.something and wanted tio upgrade to V 2.7.6. It did not work, in the sense that the waterfall shows nothing. I tried to downgrade, and this did not work either.

as a test, I wwas monitoring FT8 : the decode works, abut again, no waterfall at all.


Where should I look ?

Tnaks + 73

Paul F6EXV

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In
Register

Comments

  • Member ✭✭

    Trying to be smart, I uninstalled SmartSDR, made sure the .net was up-to-date, reinstalled SmartSDR (version 2.7.6, manually uninstalled and reinstalled SmartSDR CAT, reboot the computer, crossed my fingers... and... and... and... still no waterfall !

    I am desperate.

    Can someone help ??

  • Member ✭✭
    waterfall.jpg


  • Member, Super Elmer Moderator

    Hi Paul, have you tried a factory reset? If not, export your profiles, reset, then re-import.

  • Member ✭✭

    I read I should file a help ticket before doing the factory reset.

    I still van use the radio while waiting for the answer.

    Thanks + 73

    Paul

  • Member ✭✭✭✭

    Hi Paul

    A lot of times no waterfall is caused by a Network issue

    Did you do a HARD reset of the radio?

    If you export your profiles DO NOT export the "Preferences" because a lot of problems that flair up resides in the "Preferences" part of the Export/Import.

    if all else fails then YES do a help desk ticket.

  • Member ✭✭

    Hi Paul!

    I hope you are well. I think you have paused the waterfall, try clicking on top of "LIVE" just on the right upper part of the waterfall.

    73! Jon EA2W

  • Member ✭✭

    Your description of No Waterfall is not very specific, the following thread discusses the solution for a Windows bug that causes this problem, but it is not related to the version of SSDR it is a Windows GPU driver issue.

    Ted, WR4T

    https://community.flexradio.com/discussion/8023804/no-waterfall-pan-display-but-everything-else-ok-on-brand-new-hp-win10-lt


  • Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    I think you have a waterfall, but your display settings may be wrong.

    Under Black - make sure Auto is selected.

    73


    image.png


  • Member ✭✭

    Problem solved, it was a disoplay settings issue.

    Thanks to the Help desk for prompt and efficient reply.

    73

    Paul F6EXV

Leave a Comment

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In
Register

Quick Links

Categories