SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
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No upgrade, no downgrade
Hi all
Using Flex 6500 , and Win10.
I was using v2.6.something and wanted tio upgrade to V 2.7.6. It did not work, in the sense that the waterfall shows nothing. I tried to downgrade, and this did not work either.
as a test, I wwas monitoring FT8 : the decode works, abut again, no waterfall at all.
Where should I look ?
Tnaks + 73
Paul F6EXV
Comments
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Trying to be smart, I uninstalled SmartSDR, made sure the .net was up-to-date, reinstalled SmartSDR (version 2.7.6, manually uninstalled and reinstalled SmartSDR CAT, reboot the computer, crossed my fingers... and... and... and... still no waterfall !
I am desperate.
Can someone help ??
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Hi Paul, have you tried a factory reset? If not, export your profiles, reset, then re-import.
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I read I should file a help ticket before doing the factory reset.
I still van use the radio while waiting for the answer.
Thanks + 73
Paul
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Hi Paul
A lot of times no waterfall is caused by a Network issue
Did you do a HARD reset of the radio?
If you export your profiles DO NOT export the "Preferences" because a lot of problems that flair up resides in the "Preferences" part of the Export/Import.
if all else fails then YES do a help desk ticket.
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Hi Paul!
I hope you are well. I think you have paused the waterfall, try clicking on top of "LIVE" just on the right upper part of the waterfall.
73! Jon EA2W
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Your description of No Waterfall is not very specific, the following thread discusses the solution for a Windows bug that causes this problem, but it is not related to the version of SSDR it is a Windows GPU driver issue.
Ted, WR4T
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Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator adminOptions
I think you have a waterfall, but your display settings may be wrong.
Under Black - make sure Auto is selected.
73
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Problem solved, it was a disoplay settings issue.
Thanks to the Help desk for prompt and efficient reply.
73
Paul F6EXV
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