paying for my TGXL website does not work

James Kennedy-WU5E

This not 1990 this is 2021 , you build the best radio on the planet but you have problems with paying for the TGXL I guess I will fight the telephone tomorrow to pay for it.

Jim

WU5E

James Kennedy-WU5E

Flex can make very good radio but can't keep the website work. they will get a call from me in the morning.

David Decoons, wo2x

Hi Jim

I hope the move is going well.

Email sales@flexradio.com for the quickest response.

73

Dave wo2x

Mike-VA3MW

Hi James

We are not sure why it is not working for you (many others have had wonderful success).

I have forwarded your message to JP in sales to follow up with.

If it happens again, just email us at sales and it really helps if you tell more of the story about where it failed and a screen shot so we can diagnose it.

73

Doug

I also had trouble when buying my tuner . It sent me more than 1email saying it didn’t complete ( see email below) sooooo not only Jim maybe he and now I are the only ones to **** . I love the gear but Flex needs to do better.

((I have an question about this because I received a order # 26772 that confirmed my order went through and now getting a email that I left something behind ?? I ordered a tuner genius or I thought I did ))

So I finally got JP to call me and confirm my purchase. I also signed into my credit card account and sure enough Flex hit my card . The bottom line is why as a customer do I have to go through this stress. And a good customer imho 6600m & pgxl, and 6400m.

Doug K9CRT 

On Thursday, October 21, 2021, 02:06:43 PM CDT, Flexradio <sales@flexradio.com> wrote:

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