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Having trouble getting an active panadapter on a new laptop: Win 10

johna8119
johna8119 Member ✭✭
edited May 2020 in FLEX-6000 Signature Series
I am running SSDR on a new laptop.  Using a Flex-6600.  With the new laptop, I don't get an active panadapter and waterfall without getting 4 panadapters loaded.  Once the last one comes up, it works.  When I try to minimize the others, the single active one stops showing the spectrum and waterfall.  Any suggestions?  I am attaching a screen grab.  The program works fine on my other computers.



image

Answers

  • Jim KJ7S
    Jim KJ7S Member ✭✭
    edited February 2020
  • johna8119
    johna8119 Member ✭✭
    edited April 2020
  • johna8119
    johna8119 Member ✭✭
    edited April 2020
    Oh, woe.  All is lost.  After rebooting the computer a couple of times, the original problem has resurfaced.  This must be something specific to the new HP computer.  Thank heavens I have a Maestro as well as a desktop which both work fine.  It would have been nice to be able to operate when I'm off on a business or pleasure trip.  On the other hand, who knows when I'll be able to take another trip of any kind!
  • Bill -VA3WTB
    Bill -VA3WTB Member ✭✭✭
    edited April 2020
    All is lost? you mean you last all your cat and dax settings?
  • johna8119
    johna8119 Member ✭✭
    edited May 2020
  • KM4CQG
    KM4CQG Member ✭✭

    Did anyone ever figure this issue out my New Dell 27" all in one is doing the same thing.

    Ian

    KM4CQG

  • johna8119
    johna8119 Member ✭✭

    As far as I can tell, no one has posted a solution to this problem. I have given up trying to use the notebook and I simply use the desktop. The suggestion by Jim KJ7S didn't solve the issue.

    Sorry.

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    I would submit a help desk ticket. Flex has likely seen this, or something similar and can probably get you going again.

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    This looks like a windows video driver issue. And, there was something like this about 2 months ago with a specific video card. Please open a ticket so they can chase it down.

  • Ted S
    Ted S Member ✭✭

    Does this laptop use the IrisXE GPU? There is a bug in the GPU drivers that causes the panadapter to freeze. Thread below discusses that problem and how to work around it or how to get a driver update for that GPU. Again this is specific to the IrisXE GPU, YMMV.

    No Waterfall & Pan Display but everything else OK on brand new HP Win10 LT - Page 2 — FlexRadio Community

    Best,

    Ted WR4T

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