Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

New WSJT-X (FT8) user unable to get audio showing or decode

W1RE
W1RE Member
edited March 2020 in SmartSDR for Windows

Answers

  • Neil N4FN
    Neil N4FN Member
    edited March 2020
  • WQ2H - Jim Poulette
    WQ2H - Jim Poulette Member
    edited March 2020
  • WQ2H - Jim Poulette
    WQ2H - Jim Poulette Member
    edited October 2018
  • Brad
    Brad Member ✭✭
    edited October 2018
    Had the same here and found out the setting in Window's Private  setting had not been allow. Just had to check it to allow mic to rec   and good to go. Thanks to Eric
  • K0FLY
    K0FLY Member ✭✭✭
    edited December 2018
  • W1RE
    W1RE Member
    edited October 2018
  • W1RE
    W1RE Member
    edited October 2018
    Hi Brad.  Can you elaborate on the following "the setting in Window's Private  setting had not been allow"?  What & where is this setting as I'm not aware of it?

    Bob
  • W1RE
    W1RE Member
    edited October 2018
  • Justin W4JTD
    Justin W4JTD Member ✭✭
    edited October 2018
    Hi Bob - I had something similar happen after a W10 update. Everything was working fine, and I was running 20M and 40M FT8 simultaneously, then one slice stopped working. When I look at your WSJT-X waterfall image it’s clear the software isn’t getting audio for some reason (mine looked the same). I had been using DAX channel 2 for my audio for the slice that stopped working. After trying a bunch of other options, I changed it to DAX channel 4, and made the necessary change to the WSJT-X settings. It started receiving audio and decoding again immediately. I suspect that the DAX drivers were corrupted somehow during an update, and I haven’t had time to clean every out and reinstall yet, so I’m just using the other channel for now. YMMV, but couldn’t hurt to try if you haven’t already. Best of luck! 73 Justin KL2D
  • W1RE
    W1RE Member
    edited October 2018
  • W1RE
    W1RE Member
    edited October 2018
    As a follow-up for anyone else finding themselves with this problem, I fully resolved my 'bad DAX RX channel 1' issue by following steps 9-11 in the following help desk topic written by Tim Ellison https://helpdesk.flexradio.com/hc/en-us/articles/204017069-How-to-Manually-Re-Install-DAX-Drivers?_g...

    Everything appears to be working perfectly now.

    73, Bob
  • Justin W4JTD
    Justin W4JTD Member ✭✭
    edited October 2018
  • Pat N6PAT
    Pat N6PAT Member ✭✭
    edited October 2018
     I'll have to bookmark that

    Have a Flexcellent day!
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited April 2019
    Bob

    The quick way to clean up your settings might be to run SliceMaster.  The setup is super easy, fast and 'just works'.  Just a few mouse clicks.

    https://www.youtube.com/watch?v=_ww8CcGNAzg&t=13s

    See how that goes for you and I bet you'll be good to go.

    Mike



Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories