Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Maestro Waterfall Disappears after 5-10 seconds

Jim Branson
Jim Branson Member ✭✭
edited April 2019 in Maestro
My Maestro waterfall disappears 5-10 seconds after connecting to the Flex-6600.  The audio goes away with the waterfall. Meters stay on the screen.  Same result if using battery or power supply.   Now I'm getting an error message of "Waiting on Hardware Initialization (W, X,Y, Z, K,XTS,YTS, CSN, ETH)".   Everything works fine on the PC.  Just issues with the Maestro.

V2.39
218-3389-0100-7001

Any suggestions?

Jim N0LBY

Answers

  • ka7gzr
    ka7gzr Member ✭✭
    edited August 2018
    I often get this if the battery partially is discharged. Try a fully charged battery.
    Jim
    Ka7gzr
  • Jim Branson
    Jim Branson Member ✭✭
    edited April 2019
    I let the unit set for a 1/2 hour after getting the error message.  I rebooted then pulled the battery and plugged in the power supply.   Same result.  The waterfall and audio disappears after 5-10 seconds.

    Jim N0LBY
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited August 2018
    This is often related to a low or dead battery, either the internal battery or the add on battery (or both).  Leave it plugged in overnight and try in the morning.  Make sure the external power supple is actually plugged in and operational.  Sometimes my cord works its way out.

  • Jim Branson
    Jim Branson Member ✭✭
    edited August 2018
    That fixed the problem.  I left it plugged in overnight.  The internal battery must have been low.

    Thanks for the help.

    Jim
    N0LBY

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.