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Flexradio will not power on when connected to Power Supply

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Mark Griffin
Mark Griffin Member ✭✭✭
in FLEX-6000 Signature Series

I have a Flexradio 6400M which I haven't used in about two years. I also have a Flexradio 6400 which I have had since May 2023. I connected the 6400M to a power supply and nothing happens when I push the button on the Front. Even when I hold it in, nothing happens. I also tried the Flexradio 6400 today and the same thing happens. Could it possibly be that I have a power supply problem? I know that I have the Powerpole Connectors connected properly between the power supply and the radio. To be honest I don't know what the issue is. Any help would be very much appreciated.

Mark Griffin, KB3Z

Answers

  • Erika - KØDD
    Erika - KØDD Member ✭✭✭
    Options

    Mark do you have a VOM, Volt-Ohm-Meter?

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    Options

    Mark, you may want to open a support ticket, but I would make 100% sure you have power on the end of the power cable. Given that 2 radios are failing it sounds like you have a power supply issue.

  • Mark Griffin
    Mark Griffin Member ✭✭✭
    Options

    Mike,

    I did open a support ticket and Tim got back to me. I explained in more detail as to what was going on for him. I ordered a new Power Supply and 2 Powerpole Cables from Flexradio today. Not sure when I will receive them but I am hoping that will solve the problem. Thanks for responding.

  • Mark Griffin
    Mark Griffin Member ✭✭✭
    Options

    Ericka,

    Yes I have a volt-Ohm Meter. But did not try that.

    Mark

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    Options

    Mark, give it a try and measure the voltage on the power cable. It is a good data point.

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