Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
The latest SmartSDR Software:
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.
help desk down?
Options
James Kennedy-WU5E
Member ✭✭✭
in SmartSDR+
trying submit help desk ticket this recurring issue is getting bad.
- i'm hunting DX or Pota stations I'm spin the Flex Knob fast and depending on band 80m is the worst the Radio will say "lost connect to SmartSDR" then the radio reboots
- this only happens I hear the relays clicking fast and I turn the Flex knob fast to overcome this I baby the Flex Knob by turning slow this really hampers me in my hunting.
- The Flex 8600 is kick **** radio but I saw in my 6600 and 8600 I tried to defeat by plugging the flex knob into different USB port; same thing.
- Anybody else have this happen.
Jim
WU5E
0
Comments
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Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator adminOptionsNo, the Helpdesk is just busy which is normal after a software release.
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I had done this 2 or 3 time with no luck , but just now did the NOCALL and then did the complete reset and now it works now.
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Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator adminOptionsNOCALL? What is that for?
0
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