How longs does it take to get the V3 update after purchased?

Rollerbones · April 24

Purchased yesterday for my 6400M and it still tells I am only licensed to version 2.
Not sure how long it takes for my radio to see I purchased v3 so I can install and run.

KD0RC · April 24

Is your radio connected to a LAN segment with Internet access? If so and it still doesn't want to upgrade, submit a help desk ticket. Flex Support will get you going again,

Mike-VA3MW · April 24

For some updates, we have to do a manual registration. If you are still stuck drop me an email (mike@flexradio.com) and I'll check on it.

I can't tell who you are so I can look under the covers.

73

Rollerbones · April 24

Yes, it can get to internet (downloaded latest 3.8.23 to it) but its still says "buy" for the license. Just got a message back they are asking licensing to look at it.

Thanks!

KD0RC · April 24

OK great! Once you get V3 running, check out SmartControl (section 9 in the Maestro manual). It will let you use SmartSDR for your panadapter/waterfall along with mouse and keyboard control while simultaneously using the knobs and buttons of your front panel. It is the best of both worlds - a huge display along with physical controls.

Neil D Friedman N3DF · April 24

Huge display doesn’t require SmartSDR. Just plug your screen into the radio’s HDMI connector.

Rollerbones · April 24

There was an error rendering this rich post.

David Decoons, wo2x · April 25

also, next to Buy there should be a refresh button (semi-circle with arrow). Chick that to refresh.

As Mike mentioned, there is a manual step that if you purchase the license after hours at Flex, it can take until the next business day to be done and ready for license refresh.

73 Dave wo2x

How longs does it take to get the V3 update after purchased?

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