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Random Rapid Dropouts with AT&T?

WK2Y
WK2Y Member ✭✭
in Networking

I transitioned from Xfinity to AT&T fiber service. I am hardwired using fiber to the router using the latest SmartSDR to a 6500. Since the transition, every once in a while the rig reports it has lost connection with SmartSDR. It happens occasionally and when it does it's usually two or three times in a row and only for a moment. The connection immediately gets restored without my having to do anything.

Any thoughts about what might be happening, how to resolve it, or how I might diagnose it? I miss my IQ router where I could log in and see the record of service interrupts.

Thanks and 73,

Bob WK2Y

Answers

  • Trucker
    Trucker Member ✭✭✭✭

    If you have the AT&T fiber gateway, there is a app you can download for your Android and Apple iPhone that allows you to see and modify all the settings and events associated with the gateway and your home network. I found it was better to connect the devices in my shack to an unmanaged 1Gb switch and run a hardware ethernet cable to the gateway instead of running everything directly to the gateways internal router.

    James

    WD5GWY

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    Any chance your Switch has any 'Green' settings?

    Some of these have some power savings features that might contribute.

  • WK2Y
    WK2Y Member ✭✭

    I'll have to look into both of these. Thanks for the suggestions.

    Bob

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