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Black Screen and no HDMI connection Flex 6400M

PunchingPastor
Member ✭✭
Good Morning,
I received my 6400M yesterday via UPS. Unfortunately, I did not receive a manual but can easily download one. I updated to the latest firmware. Unfortunately, after several reboots with the 6400M, I continue to get a black screen. The Smart SDR is working fine but no screen on the radio itself. Also, the HDMI out is not producing a screen on my 40" tv. I changed HDMI cables with no success. Would appreciate any help. Thanks!
I received my 6400M yesterday via UPS. Unfortunately, I did not receive a manual but can easily download one. I updated to the latest firmware. Unfortunately, after several reboots with the 6400M, I continue to get a black screen. The Smart SDR is working fine but no screen on the radio itself. Also, the HDMI out is not producing a screen on my 40" tv. I changed HDMI cables with no success. Would appreciate any help. Thanks!
0
Answers
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A blank screen does not sound very healthy at all. Is the 6400M new? Maybe raise a ticket with Flex either way?
At the very least, you should be able to access the MENU from the front screen......
Good luck. I hope it is only something simple and easy to resolve.
73 Mike.
1 -
Thanks Mike. I am hoping that it is something simple and I don't have to ship it back for repair. Maybe UPS threw the package around like a rag doll. I did put in a ticket with Flex yesterday.
73
wes0 -
2
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