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    Backup Configuration does not work, any fix?

    Member ✭✭
    in SmartSDR for Mac
    I am a new Flex user with a secondhand 6400. I reset the radio to factory defaults and have spent a few days using it and setting it up. Great rig.

    I am having an issue with the "Backup Configuration" button in the radio settings. It stays on "Downloading Configuration" indefinitely. I've let it run for 15 minutes but no download occurs and I have to cancel out. Any tricks to getting this to work?

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    Best Answer

    • Member ✭✭
      Answer ✓
      Marcus got back to me. It may be a bug. He suggested to try it repeatedly until it works. It worked the 3rd time for me.

    Answers

    • Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

      This does work. What version of Windows are you using and is it 'up to date'?

      73

    • Member ✭✭
      I'm using SmartSDR for Mac, ver 2.1.0.6 which is the current version. It might be a bug but I'd thought I'd ask here first to make sure I'm not just doing something wrong. Firmware is 3.2.39, connecting over the my local network to the radio.
    • Member ✭✭
      I'm having the same problem. Running MacOS 12.3.1 Monterey; and SmartSDR for Mac version 2.1.07, Firmware version 3.2.39.
    • Member ✭✭✭✭
      edited June 2022


    • Member ✭✭✭✭

      you probably want to contact Marcus for the MAC version

    • Member ✭✭
      I have contacted Marcus. I'll post any learnings here.
    • Member ✭✭
      It turns out the solution (work-around) is pretty simple, just cancel the first attempt and try it again. I was rewarded with an immediate request to choose a location in which to save the file. Which it did. Marcus said he'll look into why this is happening.

      73,
      Emmett W9EMY

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