SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Cannot get radio to show
Any suggestions?
Thanks
Best Answers
-
A couple of suggestions, and questions Dave.
Are the radio and computer on the same network? The radio advertises itself using a UDP broadcast, so the two devices need to be in the same collision domain (i.e. the same subnet). No registration is needed for local radios - that’s only for SmartLink remote operation.
Lots of help available :-)
0 -
Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator adminOptions
This video might help you understand how SmartLink works and make it a bit easier to diagnose you issues.
0
Answers
-
WEll strange thing I turned on the iad this morning and it worked!!0
-
Don’t forget, the radio needs a minute or two to boot up after being turned on - it won’t respond until ready.
Also, be sure your network is set up to deliver an IP address to the radio. It’s best to set up an IP address reservation in your router’s DHCP configuration.
1 -
Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator adminOptions
Also, you never ever need to 'log in' to connect to your radio on the same network.
I would be interested in seeing a diagram of your home computer network. Especially if you are using a Mesh or Range Extender.
0 -
The radio works correctly on my Lan. I am trying to connect to the radio through the internet when away from home. My understanding is that the Rogers ignite router has to port forward the radio.
To do this I go to the Rogers ignite router settings and can see all my devices by name such as David's Acer. I do not see Flex radio but I did when I first installed the radio. Now it shows an asterisk wih "unkown device" I edited the device and named it Flex Radio and forwarded that Port, which us 1 udp.
It also shows it having a reserved ip address even with dhcp selected.
The radio is connected by cat 5 to a switch and the switch is connected to the Rogers router. There are other switches, a router, and devices connected to the Rogers Ignite router but the radio portion is as described.
I can draw a complete network diagram of all devices, switches and router if you think it would help
Appreciate your time0 -
Yes, a diagram would be very helpful. Multiple routers can be very problematic, but your diagram will help to determine if you have an issue there or not.
A reserved IP address is not the same thing as a static IP address. It just means that DHCP will assign the same IP to that device every time. It is very nice to know what the IP will be each time.
0 -
Dave, we can do a Zoom call and get you set up. It’s not very hard, and Mike (VA3MW) has some great videos. Bill VA3QB is around to help, too.
If you want, just send me an email, callsign at rac dot ca.
0 -
0
Leave a Comment
Categories
- All Categories
- 246 Community Topics
- 2.1K New Ideas
- 488 The Flea Market
- 7.1K Software
- 5.9K SmartSDR for Windows
- 134 SmartSDR for Maestro and M models
- 331 SmartSDR for Mac
- 243 SmartSDR for iOS
- 222 SmartSDR CAT
- 163 DAX
- 348 SmartSDR API
- 8.6K Radios and Accessories
- 6.9K FLEX-6000 Signature Series
- 766 Maestro
- 41 FlexControl
- 836 FLEX Series (Legacy) Radios
- 733 Genius Products
- 393 Power Genius XL Amplifier
- 255 Tuner Genius XL
- 85 Antenna Genius
- 229 Shack Infrastructure
- 153 Networking
- 370 Remote Operation (SmartLink)
- 120 Contesting
- 583 Peripherals & Station Integration
- 115 Amateur Radio Interests
- 813 Third-Party Software