Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.9.18 and the SmartSDR v3.9.18 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

SmartLINK down? (2021.09.24, 21h24 PDT)

Member ✭✭
in SmartSDR for Windows

Cannot access my remote 6400 using SmartLINK.

I tried using two computers with the same results.

As I didn't see anything here, I went to Flex' Facebook page and noted several other hams having the same issue this evening. I have a NUC on the LAN side (for remote maintenance) and I was able to access the 6400 that way. I checked the remote router, etc., and all is fine. So, it looks like the Flex server might be having issues. Just guessing but it seems logical :-)

So ... I used my remote TS-480SAT via a pair of RemoteRig devices and as usual, rock solid performance and no problems.

I wish we didn't have to rely on FLEX' server(s) to access our purchased radio (sigh). I don't like the dependency.

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In
Register

Comments

  • Member ✭✭

    Yes Bruno, unfortunately we also cannot access our FLEX-6700 at our Mount Rigi Remote DX-Station here in Switzerland. We have the same issues as you: Local access is OK, but the radio has no internet access. I think your guess is spot on. We also checked our Router and all other devices - all OK.

    We hope FlexRadio can solve this issue quickly.

    73, Frédéric, HB9CQK

    https://hb9cqk.ch/

  • Member ✭✭

    Same issue with our Club station. I logged out and back into SmartLink but the radio does not show up.

    Regards

  • Member ✭✭

    Has anyone seen any feedback from FLEX? I haven't

  • Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    We actually published the outage here in the community. You may want keep an eye on announcements.

Leave a Comment

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In
Register

Quick Links

Categories