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SmartLINK down? (2021.09.24, 21h24 PDT)

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W4AFK Bruno
W4AFK Bruno Member ✭✭✭
in SmartSDR for Windows

Cannot access my remote 6400 using SmartLINK.

I tried using two computers with the same results.

As I didn't see anything here, I went to Flex' Facebook page and noted several other hams having the same issue this evening. I have a NUC on the LAN side (for remote maintenance) and I was able to access the 6400 that way. I checked the remote router, etc., and all is fine. So, it looks like the Flex server might be having issues. Just guessing but it seems logical :-)

So ... I used my remote TS-480SAT via a pair of RemoteRig devices and as usual, rock solid performance and no problems.

I wish we didn't have to rely on FLEX' server(s) to access our purchased radio (sigh). I don't like the dependency.

Comments

  • Frederic HB9CQK
    Frederic HB9CQK Member ✭✭
    Options

    Yes Bruno, unfortunately we also cannot access our FLEX-6700 at our Mount Rigi Remote DX-Station here in Switzerland. We have the same issues as you: Local access is OK, but the radio has no internet access. I think your guess is spot on. We also checked our Router and all other devices - all OK.

    We hope FlexRadio can solve this issue quickly.

    73, Frédéric, HB9CQK

    https://hb9cqk.ch/

  • Mick W8BE
    Mick W8BE Member ✭✭✭
    Options

    Same issue with our Club station. I logged out and back into SmartLink but the radio does not show up.

    Regards

  • W4AFK Bruno
    W4AFK Bruno Member ✭✭✭
    Options

    Has anyone seen any feedback from FLEX? I haven't

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    Options

    We actually published the outage here in the community. You may want keep an eye on announcements.

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