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CAT won't load on W10

Christopher Platt
Christopher Platt Member ✭✭
in SmartSDR for Windows

I have bought a new W10 PC (Intel NUC Extreme I7).


I have loaded SmartSDR .39. For some reason the CAT program wont load, I have told Smart SDR to load CAT and DAX, DAX loads fine and I can use 6600 on the LAN. But when I manually click on CAT it starts to load and then does noting. I removed all and did a new install but same issue.

Any ideas please as it prevents me from getting the radio to talk to N1MN and HRD etc.

VK5CP

Comments

  • drlocke
    drlocke Member ✭
    [{"insert":"Mine is doing the same thing! I'm guessing it's some kind of Win 10 safety/security thing preventing it. I tried it with my anti-virus turned off but same nothing.\n"}]
  • Robby
    Robby Member ✭✭

    Try this:

    Intel has posted a new graphics driver today to replace the BETA version from June 8th.

    I have installed it and it seems OK. I had some issues with the install due to windows defender deciding that the exe was a dangerous file. So I downloaded the zip version, unzipped it and did the install.

    SSDR is running without problems. I can't test it with games as I don't have any.

    This new driver corrects bugs in the original and also fixes a graphics problems in the intel 11th generation processors.

    You should check the release notes and ensure your processor version is on the list. Find your processor version in settings/system/about.

    73,

    Robby/HP3SS

  • drlocke
    drlocke Member ✭
    Chris VK5CP,
    I located the file FlexVCPinstaller.exe and ran it. CAT then loaded without problem.
    GL 73
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    If you are still having an issue, please open a support ticket. We can sort it out for you pretty quickly and with less frustration and guessing. We don't want you to make the situation worse.

    https://helpdesk.flexradio.com/hc/en-us/articles/202118688-How-to-Submit-a-Request-for-Technical-Support


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