Smartlink Login

Peter WB6POT · May 2021

I have been operating the radio remotely all morning. Shut down SmartSDR to grab some lunch and when I came back and opened SmartSDR there were no radios available. I clicked "Log In" and it said the session had expired and I needed to log in again. I entered my email and password and get a window with a cancel button and the word "OK". The only choice is to cancel. (see screenshot below)

Now I am unable to log in to smartlink. Same thing happens on desktop/laptop and Maestro. The iPhone app connects just fine and of course if I teamview into the shack i can launch SmartSDR and run the radio.

I have tried power cycling the radio, no change.

Any help would be appreciated.

Peter - WB6POT

rsobol · May 2021

[{"insert":"I am seeing the exact same thing. However, SmartSDR for Mac is just fine.\nRandy\nKH6XX\n"}]

mbloom0947 · May 2021

[{"insert":"I am seeing the exact same thing. I wrote up a ticket for Flex. I wonder if Flex is having a problem on the server it uses for registration?\nMichael, W7RAT\n"}]

Peter WB6POT · May 2021

Please let me know if they respond to your ticket.

I just tried to submit a ticket but got some type of server error. I'll try again shortly. I saw others complain of the same problem in the Facebook group, so possibly widespread.

Peter - WB6POT