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SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
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Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
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Loss of audio
Options
Dave - W6OVP
Member ✭✭
After appx an hour use the audio cuts out. All else unchanged. A quick close and reopen of 1.11.12 returns screen to where it was and solves this very old problem for about another hour. Is just a repeatable ongoing irritation.
This is a basic FLEX installation with no CAT or DAX or extras. All Win7 power settings are set to NEVER. No other probs with either 1.11.12 or windows. Any ideas? TNX.
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Comments
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Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator adminOptionsHi Dave
Can I suggest an idea of exporting all your profiles, resetting the radio and then re-importing your profiles as a test?
You didn't say, but I assume the audio is coming right from the radio since you aren't using DAX. Can you also run DAX at the same time and see if the audio disappears on a DAX channel?
Mike
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TNX Mike I'll give that a try. The audio is coming out of the computer speakers on a Sony stereo monitor. Volume controlled via REMOTE and a FlexControl.
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Looks like the hard boot did it Mike. No repeat of the problem since. TNX.
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Oops, spoke too soon. Worked as it should all day yesterday, and for an hour today. Back to the drawing board...
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Go into Windows Device Manager and inspect your RealTek (or whatever) audio driver. It sounds like it’s being allowed to go to sleep. I’m pretty sure that’s not a part of the regular Windows power settings.0
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I believe that disabling the Windows "USB Selective Suspend" will solve your problem. Even though I use only an IP connection (no USB audio device) via DAX Tx audio connection from WSJT-x to my Flex 6600M, apparently a virtual USB port is used. Instructions on how to disable "USB Selective Suspend" can be found at this link. https://www.windowscentral.com/how-prevent-windows-10-turning-usb-devices
This fix worked for me and a Flex 6700 user.
Geoff - W8GNM
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