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SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
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SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
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The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
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If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.
Low signal gain until you sign on a second device
I'm using a Flex 6600 with the Maestro Interface. When I turn on the radio there is little to no signal. If I turn on a second device (iPhone) the signal pops up to normal and I hear and can work stations on both units. If I disconnect the iPhone, I lose signal again on the Mastro. The same behavior occurs if I log on to the phone first and then the Mastro. The gain is set at 8+ on all devices. The behavior is the same with or without an external tuner. I have 1GB ethernet service to the radio and the Maestro unit (hard wired). Very little packet loss. Low SWR and if I switch out the Flex with my ICOM everything works correctly - so no problem with the antenna, feedline or tuner. Any ideas why this occurs?
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Answers
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Hi William
Are you sure the right antenna is selected? It sounds like when you turn on the iPhone it selects the correct antenna.
Mike
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Michael,
I think the antenna switching circuit is broken. How do I send the radio back for repairs, it's under warranty?0 -
Done, I have converted this to a support ticket.0
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