Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
My thanks to Flex
Options
KC0EM
Member ✭✭
Hi,
Once again Flex came through with a solution. I could not get the upgrade to version 3.x to work. I could not get the radio to recognize I had paid for an upgrade. In stepped Eric, KE5DTO, with a solution. This is a new house and wired for high-speed internet access. We have 1 Gb service. There is a modem in the garage. There is not a router anywhere. Central in the house there is a little black box (literally black) that established a WiFi hotspot. It is not a router! I opened it and it uses a WiFi chip and a couple of other chips. My 6500 is directly plugged the computer. Eric found a means to get the update done without a router. I could not ask for more-- Thanks Eric.
VC
KCØEM4
Comments
-
Not only one of the nicest guys on the planet but Eric is also one of the smartest. In fact, his whole team is a-grade talent. Thanks to everyone in Engineering!
2 -
Good to hear, my friend had a similar problem and they went above and beyond. Good to hear good stuff and not arguing all the time3
-
I've gotta pile on as well. I had a similar experience with Eric too. The guy is simply phenomenal. And I agree with Neal, the whole team is just outstanding. When people are this good, it seems like you just can't say enough about it...0
Leave a Comment
Categories
- All Categories
- 328 Community Topics
- 2.1K New Ideas
- 593 The Flea Market
- 7.8K Software
- 6.2K SmartSDR for Windows
- 168 SmartSDR for Maestro and M models
- 396 SmartSDR for Mac
- 260 SmartSDR for iOS
- 246 SmartSDR CAT
- 179 DAX
- 369 SmartSDR API
- 9.1K Radios and Accessories
- 15 Aurora
- 158 FLEX-8000 Signature Series
- 7.1K FLEX-6000 Signature Series
- 909 Maestro
- 51 FlexControl
- 854 FLEX Series (Legacy) Radios
- 872 Genius Products
- 446 Power Genius XL Amplifier
- 311 Tuner Genius XL
- 115 Antenna Genius
- 278 Shack Infrastructure
- 196 Networking
- 438 Remote Operation (SmartLink)
- 135 Contesting
- 721 Peripherals & Station Integration
- 136 Amateur Radio Interests
- 942 Third-Party Software