Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

SmartLink service down

Member
edited June 2020 in SmartSDR for Windows
Looks like SmartLink service is down, can login however it keeps asking for user details which cannot be entered.

Welcome!

It looks like you're new here. Sign in or register to get started.

Comments

  • Member ✭✭
    edited September 2018
    Yes, it looks like that, again...

    73
  • Member ✭✭
    edited September 2018
    Me too! Doh
  • Member
    edited January 2019
    Mee too. I finally upgraded to v2 this weekend and was looking forward to trying it from work :(
  • Member ✭✭
    edited September 2018
    There are some Azure outages this morning in South Central data center, this may be related. Just speculating though... Andy KU7T
  • Member ✭✭
    edited September 2018
    It just came online!

    Adde, SM0SHG
  • Member ✭✭
    edited September 2018
    California is still down.
  • Member ✭✭
    edited September 2018
    You are 9hrs behind! :D
  • Member
    edited January 2019
    Up and running again here in the UK
  • Member ✭✭✭
    edited September 2018
    fine in MN....
  • Member
    edited September 2018
    It's excellent and you will love it, use mine at work most days.
  • Member ✭✭
    edited June 2020
    I am still unable to connect with Smartlink in CT. This has been working. Is the system still down?
  • Member ✭✭
    edited September 2018
    Seems so. Have been up and down all evening here. 

    Suggestion to Flex... Open the possibility to connect remote without using the SmartLink server. The uptime of the service is not that impressive... Google should be your benchmark :D

    73
  • Member ✭✭
    edited September 2018
    Also down here in SoCal. Fingers crossed.
  • Member ✭✭✭
    edited September 2018
    Do the math, what are the hours in service? and what are the hours down?  Answer?
  • Member ✭✭
    edited September 2018
    Once the service (servers) go down and you are remote, there's no way to remotely "wake up' your radio! Even if you have a VPN, there's no way to remotely reboot the radio or its software without additional hardware!
  • Member ✭✭
    edited September 2018
    It really doesn't help me... ;)


  • Member ✭✭
    edited September 2018
    Was up in the Midwest around lunch time.
  • Member ✭✭✭
    edited September 2018
    The radio and the software in the radio is one of the same. This is why many use easy to use AC remote plugs.
  • Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited April 2019
    SmartLink is still down.  This is a Microsoft issue and they are working on it and out of our hands.

    We apologize for the inconvenience.  

    73

Leave a Comment