Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
The latest SmartSDR Software:
SmartSDR v4.2.18 | SmartSDR v4.2.18 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
SmartSDR v4.2.18 | SmartSDR v4.2.18 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.
SmartLink service down
Rob G6EIH
Member
Looks like SmartLink service is down, can login however it keeps asking for user details which cannot be entered.
2
Comments
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Yes, it looks like that, again...
730 -
Me too! Doh0
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Mee too. I finally upgraded to v2 this weekend and was looking forward to trying it from work
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There are some Azure outages this morning in South Central data center, this may be related. Just speculating though... Andy KU7T0
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It just came online!
Adde, SM0SHG0 -
California is still down.
1 -
You are 9hrs behind!
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Up and running again here in the UK0
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fine in MN....
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It's excellent and you will love it, use mine at work most days.
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I am still unable to connect with Smartlink in CT. This has been working. Is the system still down?0
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Seems so. Have been up and down all evening here.
Suggestion to Flex... Open the possibility to connect remote without using the SmartLink server. The uptime of the service is not that impressive... Google should be your benchmark
730 -
Also down here in SoCal. Fingers crossed.0
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Do the math, what are the hours in service? and what are the hours down? Answer?0
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Once the service (servers) go down and you are remote, there's no way to remotely "wake up' your radio! Even if you have a VPN, there's no way to remotely reboot the radio or its software without additional hardware!
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It really doesn't help me...

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Was up in the Midwest around lunch time.0
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The radio and the software in the radio is one of the same. This is why many use easy to use AC remote plugs.0
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SmartLink is still down. This is a Microsoft issue and they are working on it and out of our hands.
We apologize for the inconvenience.
730
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