Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
The latest SmartSDR Software:
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.

SmartLink service down

Options
Rob G6EIH
Rob G6EIH
edited June 2020 in SmartSDR for Windows
Looks like SmartLink service is down, can login however it keeps asking for user details which cannot be entered.

Comments

  • Henning - DL6DH
    Henning - DL6DH ✭✭
    edited September 2018
    Options
    Yes, it looks like that, again...

    73
  • Mike_WB8CXO
    Mike_WB8CXO ✭✭
    edited September 2018
    Options
    Me too! Doh
  • Brian K6BPM
    Brian K6BPM
    edited January 2019
    Options
    Mee too. I finally upgraded to v2 this weekend and was looking forward to trying it from work :(
  • Andy - KU7T
    Andy - KU7T ✭✭
    edited September 2018
    Options
    There are some Azure outages this morning in South Central data center, this may be related. Just speculating though... Andy KU7T
  • Adde Tjernberg
    Adde Tjernberg ✭✭
    edited September 2018
    Options
    It just came online!

    Adde, SM0SHG
  • Brian - K6BPM
    Brian - K6BPM ✭✭
    edited September 2018
    Options
    California is still down.
  • Adde Tjernberg
    Adde Tjernberg ✭✭
    edited September 2018
    Options
    You are 9hrs behind! :D
  • Rob G6EIH
    Rob G6EIH
    edited January 2019
    Options
    Up and running again here in the UK
  • k0eoo
    k0eoo ✭✭✭
    edited September 2018
    Options
    fine in MN....
  • Rob G6EIH
    Rob G6EIH
    edited September 2018
    Options
    It's excellent and you will love it, use mine at work most days.
  • Al Matthews
    Al Matthews ✭✭
    edited June 2020
    Options
    I am still unable to connect with Smartlink in CT. This has been working. Is the system still down?
  • Adde Tjernberg
    Adde Tjernberg ✭✭
    edited September 2018
    Options
    Seems so. Have been up and down all evening here. 

    Suggestion to Flex... Open the possibility to connect remote without using the SmartLink server. The uptime of the service is not that impressive... Google should be your benchmark :D

    73
  • N6OIL
    N6OIL ✭✭
    edited September 2018
    Options
    Also down here in SoCal. Fingers crossed.
  • Bill -VA3WTB
    Bill -VA3WTB ✭✭✭
    edited September 2018
    Options
    Do the math, what are the hours in service? and what are the hours down?  Answer?
  • AE2A
    AE2A ✭✭
    edited September 2018
    Options
    Once the service (servers) go down and you are remote, there's no way to remotely "wake up' your radio! Even if you have a VPN, there's no way to remotely reboot the radio or its software without additional hardware!
  • Adde Tjernberg
    Adde Tjernberg ✭✭
    edited September 2018
    Options
    It really doesn't help me... ;)


  • Mike_WB8CXO
    Mike_WB8CXO ✭✭
    edited September 2018
    Options
    Was up in the Midwest around lunch time.
  • Bill -VA3WTB
    Bill -VA3WTB ✭✭✭
    edited September 2018
    Options
    The radio and the software in the radio is one of the same. This is why many use easy to use AC remote plugs.
  • Mike-VA3MW
    Mike-VA3MW admin
    edited April 2019
    Options
    SmartLink is still down.  This is a Microsoft issue and they are working on it and out of our hands.

    We apologize for the inconvenience.  

    73

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories