Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
No panadapter display while remote
Options
Peter WB6POT
Member ✭✭
I've been operating remote since last July with no problems using my Flex 6300. This morning when I launched SmartSDR on my Windows desktop the panadapter portion of the screen was blank. Everything else seems to operate normally, just nothing scrolling on the panadapter. I also tried using the iOS app and same results. Teamviewing into my station and running SmartSDR on the local computer looks fine with everything working correctly.
I don't recall changing any settings from last night when it worked remotely to this morning when it wasn't.
Any help would be appeciated.
Thanks,
Peter (WB6POT)
I don't recall changing any settings from last night when it worked remotely to this morning when it wasn't.
Any help would be appeciated.
Thanks,
Peter (WB6POT)
0
Answers
-
I suspect it was nothing you did.
My guess is that your ISP made a change to their network routers, an intermediate ISP made a change to their network routers or the firewall/router at your remote location had a change made to it.0 -
Thanks Tim - I contacted my isp and he confirmed there was some sort of power problem last night with the main isp that may have caused problems. He'll be looking into it.
Thanks for your help!
Peter (WB6POT)0 -
I still have not resolved this problem and was hoping someone could educate me on how my Flex6300 using SmartSDR / SmartLink works in remote operation. When operating remote, suddenly ONLY the panadapter info is not passing through. Everything else at the remote site works fine with the 6300. My ISP was trying to work with me in resolving this but so far nothing. I double checked things on my end and nothing has changed.
I guess at this point I'm just trying to understand what would cause JUST the panadapter data to not get through? I'm so spoiled since getting the Flex that operating without the panadapter seems like operating blind.
Thanks,
Peter (WB6POT)0 -
Still looking for guidance from anyone with the knowledge.
Thanks,
Peter0 -
You may have missed this today.
In some cases the waterfall and panadapter are block with some routers.
https://community.flexradio.com/flexradio/topics/no-waterfall-my-personal-fix0 -
Thanks for replying. I don't believe it has anything to do with my router. Everything was working fine since I set it up last July. My ISP had some type of power failure and when they came back up it no longer worked. I'm just trying to understand what could have changed on his end so I can help get this working again.
I'm open to the idea that its on my end, however that seems unlikely due to the timing. I've checked all my router settings and everything looks fine and I haven't changed anything in many months. As I mentioned, everything was working fine until the ISP had this power glitch.
I'm actually working with 2 isps since my feed comes through a local guy (wireless) who gets his feed from the main fiber isp. We think it has something to do with the fiber isp now blocking something that wasn't blocked before, however not knowing what needs not to be blocked, I'm not much of a help in this diagnosis.
Still looking for guidance.
Thanks,
Peter0
Leave a Comment
Categories
- All Categories
- 245 Community Topics
- 2.1K New Ideas
- 488 The Flea Market
- 7.3K Software
- 5.9K SmartSDR for Windows
- 134 SmartSDR for Maestro and M models
- 327 SmartSDR for Mac
- 241 SmartSDR for iOS
- 224 SmartSDR CAT
- 161 DAX
- 343 SmartSDR API
- 8.5K Radios and Accessories
- 6.9K FLEX-6000 Signature Series
- 768 Maestro
- 42 FlexControl
- 836 FLEX Series (Legacy) Radios
- 726 Genius Products
- 391 Power Genius XL Amplifier
- 251 Tuner Genius XL
- 84 Antenna Genius
- 221 Shack Infrastructure
- 149 Networking
- 369 Remote Operation (SmartLink)
- 118 Contesting
- 582 Peripherals & Station Integration
- 116 Amateur Radio Interests
- 809 Third-Party Software