Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
new+flex1500+win7+not+starting
Options
keeth france
Member ✭✭
New flex 1500, powersdr v2.3.5. and v2.7.2. but no display on monitor. Power on sends "fatal error" message.
0
Comments
-
Based on the error message, the Flex1500USB.dll is either missing or the FLEX-1500 driver did not install properly and the DLL cannot communicate with the radio hardware..0
-
The flex1500usb.dll is missing.
Which directory?0 -
Program files/FlexRadio Systems/PowerSDR v2.7.2
But I suspect you will find it there and the issue is your FLEX-1500 streaming USB drivers are not installing properly because you have the same problem with multiple version of PowerSDR.0 -
yes. deleted 2.3.5. reboot, reinstalled 2.7.2 from web not disk,reboot, same error msg.0
-
i believe system still seeing 2.3.5 even though deleted0
-
How can we clean this up?0
-
I have reopened your HelpDesk ticket so we can continue addressing this issue.0
-
Thank you. Have a nice day0
Leave a Comment
Categories
- All Categories
- 246 Community Topics
- 2.1K New Ideas
- 489 The Flea Market
- 7.1K Software
- 5.9K SmartSDR for Windows
- 134 SmartSDR for Maestro and M models
- 331 SmartSDR for Mac
- 243 SmartSDR for iOS
- 223 SmartSDR CAT
- 163 DAX
- 348 SmartSDR API
- 8.6K Radios and Accessories
- 6.9K FLEX-6000 Signature Series
- 766 Maestro
- 41 FlexControl
- 836 FLEX Series (Legacy) Radios
- 733 Genius Products
- 393 Power Genius XL Amplifier
- 255 Tuner Genius XL
- 85 Antenna Genius
- 229 Shack Infrastructure
- 153 Networking
- 370 Remote Operation (SmartLink)
- 120 Contesting
- 583 Peripherals & Station Integration
- 115 Amateur Radio Interests
- 813 Third-Party Software