PGXL remote software keeps saying "unauthorized"

Les Brown

I'm running the PGXL software remotely. It works fine but often has to "reconnect". Sometimes when it tries to reconnect it comes back as "unauthorized". I then have to close the window and manually tell it to reconnect. What's going on here?

Mike-VA3MW

Hi Les

Sorry to hear you are having an issue. I opened a support ticket for you.

Mike

KH6XX

Has this been resolved and if so, what was the solution? I am having the same issue.

Randy, KH6XX

Les Brown

No, this has not been fixed. Mike claimed he opened a ticket for this but I never received any confirmation. I still have the same problem and I know of another VE3 who told me he has the same problem.

Mike-VA3MW

You might want to reach out to 4O3A directly next. They are the owners of the software and have the source code. We would have passed on your concerns to 4O3A as the next level of support.

Troy NW1B

I also have this issue. Posted a separate thread not knowing this post was already active.

Side note, I also see similar issues with the tuner.

Frank ON9CC

Hi all,

we're noticiing this same issue here. FW 3.8.9 … Anyone received any update on this so far?

NB: I've submitted a ticket via the 4O3A website for another issue (that I'm now also discussing on this focues, since my ticket is obviously disappeared … and OE2GEN who has the same issue for many months, hasn't heard from 4O3A too … So I tried to submit a new ticket but get an

Error

timeout-or-duplicate

error. Just noticed that it seems that the last response to any ticket is over 2 months. I wonder if there is an issue with their ticketing system (and if they know…).

Thanks in advance!

73 Frank ON9CC / OT6M