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Maestro B
Hi to All,
I like many others purchases a version B maestro in the passed few years.
However mine after 6 years of faultless service, suddenly I got a Z fault on an update.
I put in a ticket to flex and Tim pick up the ticket, after many emails, Tim recommended I send it to Germany, flex service center.
I sent off the maestro as per instruction from Tim @ flex to Norbert in Germany.
Email from Norbert @ flex service center, unfortunately your maestro needs a replacement Z chip or a new control board, unfortunately these are a none stock item, I have emailed Austin for a replacement & costing of the Z chip.
Update, unfortunately there are no more spares whatsoever for the maestro version B anymore, this is now an discontinued maestro due to none available parts for maestro B, the new maestro C is now available.
Now I have a very expensive door stop as do all you Guys that purchased a maestro B.
I have emailed Tim @ flex many times to see how we can move forward, unfortunately no reply.
Rant over Brian DE:M0NSI
Comments
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Flex cannot guarantee service for the 6300, 6500 or 6700 due to lack of parts. It is not surprising that they cannot guarantee service for the early Maestros.
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Same issue for the front panel of the older M model radios. About the only thing you can do is try to find a replacement part from a 3rd party. I would ask for a part number as there could be a reseller out there selling surplus parts from the original manufacturer.
James
WD5GWY
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I just checked on the front panel for M models and we are still repairing those items. If you heard something different, I would like to know the source.
Brian, I am checking on the Z chip for you.
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Mike, check your messages.
James
WD5GWY
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If you wish to reach out to me, please email me directly (michael@flexradio.com)
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Check your email. Sent a copy of my message.
James
WD5GWY
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Mike, I received a reply ( canned) from your Flex email account saying you are out of town till Monday. Have a great weekend.
James
WD5GWY
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I'm half in and half out. :)
Paul's reply to you should have helped a bit.
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Yes, it certainly did. Thank you for your reply and for referring my questions to him.
James
WD5GWY
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So what is the part number of the "Z chip", lots of skilled people around who can do repair/rework.
0
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