Brand new AG - power plug doesn't fit?

n8wrl

Just took delivery of my AG this week. Sat down last night to get it hooked up and configured. The power plug it came with doesn't fit - it's as if the center pin is too big. Spec is 2.1x5.5mm - I've tried several others with the same result.

Has anyone else encountered this?

I've logged a support ticket...

Thanks, and 73!

-Brian n8wrl

n8wrl

4o3a confirmed this morning that "...our component supplier changed the plug silently at some point, it took us a while to wrap our heads around it. "

Flex support is aware too. They sent met his link to buy the right size:

Amazon.com: Valley Enterprises 2.5mm x 5.5mm Straight DC Male Power Plug with Anderson Power Connectors , 18 Gauge Wire, Length 6 Feet : Electronics

Thanks and 73!

-Brian n8wrl

David Decoons, wo2x

Hi Brian

a support ticket is the way to go. I did not have that issue but have had my AG for almost two years.

Just a point of reference- center pin is positive

Dave wo2x

David Decoons, wo2x

Also current draw is rated at 330 mA and they recommend a 1 amp fuse inline.

David Decoons, wo2x

Thanks for the update Brian - in case others run into same problem.

Dave wo2x

Geoff AB6BT

Hi Brian,

Why not just replace the connector on the existing power supply cable?

n8wrl

Thanks for the response. Geoff! That's what I'm going to do. I was puzzled, though, because of the published specs and the cable supplied with the switch didn't fit. Was there something wrong with the switch? Turns out no, just a change in manufacturing got ahead of the docs and the included accessories.

So now I am going to swap out the connector.

73!

-Brian n8wrl

Geoff AB6BT

Great, I'm happy to hear that you have a straightforward solution.

Oh well, that happens and it is difficult to keep the docs current especially if the supplier doesn't inform you of a change in hardware.

Good luck with the swap.

Mike-VA3MW

Sorry about the change. It was a surprise for us at well.

n8wrl

Mike please do update the product description. As of 8/20/22 it says

• "Requires 13.8-VDC power supply (2.1mm x 5.5mm)

Next it also says

• Power Consumption: 13.8-VDC @ 300mA.

Perhaps that needs to be updated to reflect wo2x's notes?

Mark Griffin

The one problem I see with the power cable on Amazon is that it is only 6 feet long. I would definitely need one about 20 to 25 feet long. I guess I would have to get a specialty cable made.

Mark Griffin, KB3Z

David Decoons, wo2x

Order the connectors and make your own or order the cable from Amazon and splice it to extend. Don’t forget fuse protection.

I use a RigRunner 4005 with appropriate sized fuses for my low current stuff. Radio power cable direct to power supply.

Dave wo2x