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Trying to connect a friend to my 6400m over the internet No Joy

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sas053
sas053 Member ✭✭
in Remote Operation (SmartLink)

Help, I am sure there is a simple solution to this problem. I am trying to get a friend connected to my FlexRadio over the internet/remote.

Everything seems connected but when he tries to connect to my radio he gets a message that he can only connect while on my home network.

I'm running 3.3.32 and he has the same version on his smartlink. I submitted a help ticket but wanted to see if others have had issues and hope there is a solution.

73, KC9TTF, Scott (Cross Plains, WI)

Comments

  • ka9ees
    ka9ees Member ✭✭✭
    Options

    Is he trying to connect with SmartLink? He's have to use your SmartLink login. Is the radio registered for SmartLink? I'm sure the helpdesk has helped you by now.

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    Options

    Scott,

    You will need to follow all the instructions on Chapter 9 of the SmartSDR user guide to make sure that SmartLink is correctly configured. Make sure you have a Green Success button.


    image.png


  • sas053
    sas053 Member ✭✭
    Options

    Thanks, everyone,😁 for the help, got everything up and running.

    73's

    KC9ttf

    Scott

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