Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
The latest SmartSDR Software:
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.

Flex-6700 on 2 remote sites with one SmartLink account

Options
Roli_HB9BAS
Roli_HB9BAS Member ✭
in Remote Operation (SmartLink)
I have two remote sites with one Flex-6700 on each side. This works fine with separate SmartLink accounts. Now I removed one account and put both radios on the same account. When starting SmartSDR both radios are seen. But only one radio can be connected. The one which I moved to the common account is not connected. SmartSDR displays an error message, but no information why it cannot be connected. Do I need different ports for the radios?
Thanks for any ideas.
73, Roland HB9BAS
Tagged:

Best Answer

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    Answer ✓
    Options

    We have over a dozen radios on one account without issue.

    What you can't do is use the same PC to connect to 2 radios at the same time.

    Can you share a screen shot or video of what you are trying to do?

    73

Answers

  • Roli_HB9BAS
    Roli_HB9BAS Member ✭
    Options
    Hi Mike,
    Thanks for quick reply. Problem is solved.
    Was a router which has problems with „static“ DHCP.
    As often, two issues at the same time.
    I changed SmartLink account and router changed IP address.
    Thanks again.
    73 Roland
    HB9BAS

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories