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Hacked?
Comments
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I would submit a help desk ticket.
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several hours later, now my callsign when I log in but Smartlink shows no available radios. Rebooted remotely the radio and still no available radios.
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This is strange. Is the radio new to you or did you buy it used? If used, it is possible that it remembered the previous owner's login information.
What I would do is while you are at home with your radio to follow Chapter 9 and link the radio to your own SmartLink account. This will undo any previous SmartLink credentials.
Opening a helpdesk ticket would be the next step.
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Thanks Mike, I opened helpdesk ticket. No the radio was bought new from Flex and has never had another smartlink user.
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Did you share your SmartLink login with anyone?
It is a good practice to ensure that you never reuse a password as well (I am sure you already know that).
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Nope not shared with anyone. I think the radio or the power supply has died. I will have to make a trip to the mountain to find out. I cannot access it from the local PC at the site.
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