SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
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Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
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Windows Error when Starting Smart SDR
When I went to load Smart SDR this morning, I got the error shown in the attached screenshot. I tried to load a couple of times with the same result. I powered down both the radio and the computer and tried again. Same result. I don't think there were any updates to Windows and everything was working correctly before.
Answers
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Hi Steve, I would export Profiles and do a factory reset. If that does not help, submit a help desk ticket.
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The factory reset didn't help. I doubt it's the radio because I get the same result with the radio off.
Steve, W6SDM
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Hmmm, just as a trial, how about uninstalling and re-installing SmartSDR? Maybe something got corrupted in memory/disk???
If that doesn't work, then it would definitely be time to submit a Help Desk ticket. the techs at Flex are great at working through problems like this.
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Steve, this needs to be handled as a support ticket.
Can you please open one so engineering can track it.
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