installing 3.2.34 on a laptop with issue

Dave Garber

I am having difficulty, again with installing, this time with the dax drivers.

I have tried compatibility mode ( windows 8 ), as I had to in version .31, but this time, dax will not install at all. also tried the bat files, with and without admin rights, and also in cmd ( with admin mode ) but not going.... any suggestions

Mike-VA3MW

@Dave Garber ... It might be best to open a support ticket at this point so the guys can focus on it for you.

Jack6600

Running 3.2.34 on a Windows 10 desktop, I get this error message when I open the memories window.

Flex_Error.jpg

I also get this error

Flex_Error2.jpg

KD0RC

Hi Jack, I would try reinstalling SmartSDR (including DAX). When you upgraded to 3.2.34, did you do a factory reset? If not, try that. Did you import any profiles from 3.2.31? If so, there is a warning that they may be corrupt. Do a factory reset and import profiles from a release prior to 3.2.31.

If none of that solves the problem, I would submit a help desk ticket.

Jack6600

The Maestro and a Dell laptop, I7/W10 is OK. I did make a mistake in my last post. The Desktop (I5) is running Windows 7. Both are 64bit.

KD0RC

Oh, OK. Well, same advice on whatever computer is not behaving. A Help Desk ticket usually gets a response very quickly, so if my suggestions don't pan out pretty quickly, the ticket is the way to go.