Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Unable to register Smartlink
KG9LD
Member ✭✭
in Networking
Hello all,
I hope I am able to avoid a help ticket and get pointed down the right path here.
I took possession of a used 6500. It does not seem to have any issues. I have it connected via a tp-link bridge that my Imac is on. I'm running the latest version of Smartsdr for Mac and have upgraded the firmware on the 6500 without issue. I am getting green lights and the Imac is running online and the radio just fine.
My problem seems to be a networking issue with the 6500 getting usable internet access. I am unable to register the radio to Smartlink. The ptt part works but it is still unregistered and the test smartlink option just hangs as though there is no internet.
I "think" I created a port forward for the lan port I'm using on the router (Uverse Gateway) and enabled DMZplus mode (allow all applications) on the router ( temporarily) to test/troubleshoot.
In preferences I have it set to Connection Type: Both, Lan/wifi mode: Discover.
The lan ip address is: 108.199.175.24 and the radio ip address is 192.168.1.103.
If I could figure out how to post screenshots here I would. I'm not real good with router settings and port forwarding but I think I did everything ok.
If you are able to help me, thank you in advance!
I hope I am able to avoid a help ticket and get pointed down the right path here.
I took possession of a used 6500. It does not seem to have any issues. I have it connected via a tp-link bridge that my Imac is on. I'm running the latest version of Smartsdr for Mac and have upgraded the firmware on the 6500 without issue. I am getting green lights and the Imac is running online and the radio just fine.
My problem seems to be a networking issue with the 6500 getting usable internet access. I am unable to register the radio to Smartlink. The ptt part works but it is still unregistered and the test smartlink option just hangs as though there is no internet.
I "think" I created a port forward for the lan port I'm using on the router (Uverse Gateway) and enabled DMZplus mode (allow all applications) on the router ( temporarily) to test/troubleshoot.
In preferences I have it set to Connection Type: Both, Lan/wifi mode: Discover.
The lan ip address is: 108.199.175.24 and the radio ip address is 192.168.1.103.
If I could figure out how to post screenshots here I would. I'm not real good with router settings and port forwarding but I think I did everything ok.
If you are able to help me, thank you in advance!
0
Comments
-
By the lan address, is that the address of the router?
0 -
I'm guessing it is0
-
@kg9ld did you get this resolved?
0 -
Yes I did Mike. It took 2 Teamviewer sessions with the guys from Flex but it's working great.
0
Leave a Comment
Categories
- All Categories
- 289 Community Topics
- 2.1K New Ideas
- 535 The Flea Market
- 7.5K Software
- 6K SmartSDR for Windows
- 146 SmartSDR for Maestro and M models
- 360 SmartSDR for Mac
- 249 SmartSDR for iOS
- 231 SmartSDR CAT
- 172 DAX
- 352 SmartSDR API
- 8.8K Radios and Accessories
- 7K FLEX-6000 Signature Series
- 29 FLEX-8000 Signature Series
- 850 Maestro
- 44 FlexControl
- 847 FLEX Series (Legacy) Radios
- 797 Genius Products
- 417 Power Genius XL Amplifier
- 277 Tuner Genius XL
- 103 Antenna Genius
- 243 Shack Infrastructure
- 166 Networking
- 404 Remote Operation (SmartLink)
- 130 Contesting
- 631 Peripherals & Station Integration
- 125 Amateur Radio Interests
- 870 Third-Party Software