Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Characters allowed in User Name

I see that a number of user names have a hyphen in them. My user name on the previous site had a hyphen. Now I get a message the that character is not allowed.

How are some managing to use the hyphen?

Best Answer

Answers

  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin

    @Geoff AB6BT You can use an underscore or a space.

    And this post is a question where you wanted an answer. In the future, please select the post option of Q&A. See the message Board post Using New Q&A (Question & Answer) Feature for more details. I have gone ahead and converted the port to a Q&A.

  • Geoff AB6BT
    Geoff AB6BT Member ✭✭✭

    Thanks Tim. OK, that begs the question...How are some names using a hyphen??

  • Geoff AB6BT
    Geoff AB6BT Member ✭✭✭

    I still do not understand why some user names have hyphens allowed. My previous user name had a hyphen but when I migrated to the new site I get a message that there was an unallowed character. So I changed it.

    It's really not a big deal. I'd still like to understand how it is that some user names have hyphens.

  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited August 2020

    @Geoff AB6BT

    You said...

    I still do not understand why some user names have hyphens allowed.

    In the HelpDesk post I referenced, Some comments related to editing your profile, the following info is provided:

    When we migrated the only Community members to the new Community, we migrated your user account data too. This included the email address you used to access the community and your username.

    However, there are a few differences between the old and new Communities. One of those is the Username allowable characters and enforcement of unique usernames.

    The migration process allowed the creation of usernames without the current username character filter enabled to ensure a complete data transfer. However the user name may still contain unallowed characters or may be a duplicate someone else's username.

This discussion has been closed.