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SDR 3.1.11 ATU Defect

Ken AG2K
Ken AG2K Member ✭✭
edited May 2020 in SmartSDR for Windows
Does this latest release (3.1.11) fix the ATU Problem? I did not see anything in the release notes about it...
Ken
AG2K


«1

Answers

  • Erika - KØDD
    Erika - KØDD Member ✭✭✭
    edited April 2020
    I'll tell you in 2 minutes ken.  I have just brought it up!
  • Erika - KØDD
    Erika - KØDD Member ✭✭✭
    edited April 2020
    So far mine is working a LOT BETTER.  I'll do some more testing and report back.
  • Ken AG2K
    Ken AG2K Member ✭✭
    edited April 2020
    Thanks but it would be nice to get a confirmation directly from Flex too.
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited April 2020
    No, not yet.  Please see the changelog for all of the items addressed in this release.
  • Ken AG2K
    Ken AG2K Member ✭✭
    edited May 2020
  • Erika - KØDD
    Erika - KØDD Member ✭✭✭
    edited April 2020
    This is the first time I have been able to use the memory function with the tuner and have it repeat band to band.  But other than that it still takes many clicks to get it to tune the first time.  O Well.
  • Mike VE3CKO
    Mike VE3CKO Member ✭✭✭
    edited May 2020
  • Ken AG2K
    Ken AG2K Member ✭✭
    edited April 2020
    Tim just confirmed it is still not fixed! 
  • Ken AG2K
    Ken AG2K Member ✭✭
    edited April 2020
    Gee thanks Mike that was incredibly helpful.

  • Erika - KØDD
    Erika - KØDD Member ✭✭✭
    edited April 2020
    Yeah still broke...  It seemed improved when I first brought it up...  But I can see repeat repetition errors when NOT saved into memory once it gets a good tune...  Before I couldn't even get it to work on memories.  It's probably no different than before.  The reason it tuned quickly is THIS IS a different antenna than I was using before.  But after playing with it a 2:1 match on this antenna will still tune to "success" with an 8:1 or 201:1 SWR...  Both say success.  sigh 
  • Ken AG2K
    Ken AG2K Member ✭✭
    edited May 2020
  • Geoff AB6BT
    Geoff AB6BT Member ✭✭✭
    edited April 2020
    I guess you are finding a benefit from using the version 3 software. If so then the positive features must outweigh the negative ones. Otherwise why not use 2.4.9?
  • Ken AG2K
    Ken AG2K Member ✭✭
    edited April 2020
    I'd love to make use of the Version 3 i paid for but since it is a defective product I am stuck using ver. 2.4.9.

  • KC2QMA_John
    KC2QMA_John Member ✭✭
    edited April 2020
    V2.49 is still the most stable version overall.
  • Ken AG2K
    Ken AG2K Member ✭✭
    edited May 2020
    It is.. What's ashamed is that Flex is selling people new Flexradio's with the built in ATU and Ver. 3.x software knowing that it is defective and will not work properly. That is unconscionable that a US company would do that and not let customers know up front it will not work.
    It has been disappointing that I purchased Ver 3.x software and have not been able to make use of it's features because of the ATU defect.
    When i ask about a time frame to fix this the answer is Flex does not comment on software fixes.
    Ken

  • Ken AG2K
    Ken AG2K Member ✭✭
    edited May 2020
  • Pat N6PAT
    Pat N6PAT Member ✭✭
    edited May 2020
    You are correct.   I'm running SSDR 2.6.1 with my 6700 and it takes many tries to get the ATU to tune properly. I've pretty much given up using it and instead am using an LDG 600 Pro II auto tuner.

    You pay a lot of money for a radio with an ATU and end up having to pay even more for an external tuner because you can't get the ATU to work properly.


  • Ken AG2K
    Ken AG2K Member ✭✭
    edited May 2020
  • Pat N6PAT
    Pat N6PAT Member ✭✭
    edited April 2020
  • Ken AG2K
    Ken AG2K Member ✭✭
    edited May 2020
    Pat they will not answer period. Their company policy is to not comment on software releases. Hardly a proper policy for a SOFTWARE Defined Radio company. At the very least they need to come out publicly and tell people that it doesn't work and stop selling radios with it in there. Just think of all the people who have bought radios since ver 2.4.9 with ATU's that have fraudulently been duped into believing that it was a legitimate functioning option.
    Disgraceful
    Ken
     
  • Mike VE3CKO
    Mike VE3CKO Member ✭✭✭
    edited May 2020
  • Pat N6PAT
    Pat N6PAT Member ✭✭
    edited May 2020
    I would like to see Flex offer a partial refund to those of us that purchased a radio with a built in ATU that does not function properly. The refund should be in line with the current $299 charge of adding a factory ATU to a 6400. 

    This refund would help offset the additional cost owners incurred by having to purchase an external tuner to replace the internal ATU that is not functioning properly.
  • Erika - KØDD
    Erika - KØDD Member ✭✭✭
    edited May 2020
  • Mike VE3CKO
    Mike VE3CKO Member ✭✭✭
    edited May 2020
  • KC2QMA_John
    KC2QMA_John Member ✭✭
    edited May 2020
  • Pat N6PAT
    Pat N6PAT Member ✭✭
    edited April 2020
    LOL!!!!

    Thanks for giving me the biggest laugh I've had all day!
  • Pat N6PAT
    Pat N6PAT Member ✭✭
    edited May 2020
    Personal attacks are not allowed.

    Moderators please respond.
  • FISHULA X
    FISHULA X Member ✭✭
    edited April 2020
    You wanna hear a real hoot? Check this out. I originally had a 6300 with no ATU. I sold it and bought one with the ATU option. Guess what, I could have bought an external LDG. We are only saying here is, We paid for an ATU option that is faulty. If I went out and bought a car that had AC and it didn't work, I would want it fixed or to get another car that the AC works as paid for.  Thats all. We all love Flex because it's the best radio out there. We just want a radio with an ATU when we paid for one that has the option. What good is having an ATU when you gotta buy an external one to work correctly. I have faith Flex will get it right or offer us something in return. They are a great company. But I am a Flexer, so I wait patiently with others.
  • [Deleted User]
    edited May 2020
    No fix just a bunch of what I call BS fixes. No NB fix, no ATU fix, no ANF fix. I think management at Flex needs to get theur heads out of their butts and get the bugs fixed. 

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