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Windows 10 update problem

N6WT Kent
N6WT Kent Member ✭✭
edited June 2020 in Computers and Operating Systems
Windows 10 did an update this evening. When I tried to start the radio and SSDR the radio will connect to SSDR but no slice is present. If I try to add a slice the radio disconnects from SSDR and the power button flashes red and the radio reboots. all to happen again. I have tried a cold start of the radio and rebooting windows and still the same.

Windows 10 1909
SSDR 3.1.8
Flex 6600

Help
Kent
N6WT

Comments

  • N6WT Kent
    N6WT Kent Member ✭✭
    edited April 2020
  • Paul - K6HR
    Paul - K6HR Member ✭✭
    edited April 2020
    You should try a factory reset on the radio. Make sure you export/save all your profiles first. I have had my 6700 act strange after Windows 10 updates, and the reset worked for me.
  • Dan-N7HQ
    Dan-N7HQ FlexRadio Employee, Community Manager admin
    edited April 2020
  • Erika - KØDD
    Erika - KØDD Member ✭✭✭
    edited April 2020
    While you're doing that look in settings, security and whatever, too early for me and copy down all the updates done by the kb serial number. Everybody is in slightly different places but the was one for me, in a lower tier of insider, that destroyed flex.
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited April 2020
    Can you review your firewall settings?

    Make sure your network card is set to a private setting and not a public setting. Microsoft has a habit of changing that setting
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited April 2020
    I run Windows 10 Pro, so that allows me to defer updates.  This morning, I forced my update after I shutdown everything first.  It came up just fine, but, yet again, Windows changed my LAN Card from Private (which I want) to Public (which I don't want).

    It might give you something to check for.  

    image




  • N6WT Kent
    N6WT Kent Member ✭✭
    edited June 2020
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited April 2020
    A factory reset of the radio only addresses radio issues.
  • N6WT Kent
    N6WT Kent Member ✭✭
    edited April 2020
    Just coincidence then? Okay.
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited April 2020
    Probably.
  • Robert Lonn
    Robert Lonn Member ✭✭
    edited April 2020
  • Arvind Mallya
    Arvind Mallya Member ✭✭
    edited April 2020
    Tim, How do you do a factory reset on Flex 6600, I have a different problem.

  • N6WT Kent
    N6WT Kent Member ✭✭
    edited April 2020
  • Mark JS
    Mark JS Member ✭
    Most likely it was necessary to update Windows with the radio disconnected from the computer ?

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