Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Superior Customer Service

NA0B
NA0B Member ✭✭
edited March 2020 in FLEX-6000 Signature Series

Comments

  • Neal_K3NC
    Neal_K3NC Member ✭✭
    edited March 2020
  • N8AUM
    N8AUM Member ✭✭
    edited March 2020
    Tim and Mike go above and beyond to help, Flex needs MORE of them and to all those in this community that share their knowledge to help others  !!!
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2020
    You're very welcome.  We're glad we could help out.  73.
  • Gary F
    Gary F Member ✭✭
    edited March 2020
    I had experiences with Tim and Duncan and both helped me resolve several problems.  Great service!!
  • Francesco Doenz
    Francesco Doenz Member ✭✭
    edited March 2020
    I had the same experience several weeks ago, could not access anymore to my radio and the support team via Teamviewer took care of my radio also within a few hours  with myself even gone not knowing they were working on it!! Fantastic!!
  • Patrick
    Patrick Member ✭✭✭

    This is a big thanks to the Flex service department, just got my 6700 back from being repaired. Had an unfortunate failure in the PA board after about a month of use. Very quick turn around and great communications and a quick return. Now on the air again.

    A big Mahalo from me to the Flex family......

    Pat, from Koloa Hawai’i

    WH6HI

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