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I have a problem with my Flex 6600 and power drop-off

Roger G3LDI
Roger G3LDI Member ✭✭

Comments

  • Jim  KJ7S
    Jim KJ7S Member ✭✭
    edited January 2020
  • bahillen
    bahillen Member ✭✭✭
    edited December 2019
    Does the same thing happen using CWX keyboard. Try the straight key too. It may be a setting on the CW parameters. Check your power limit parameters. From your email you are not using an amplifier.

    It is pretty strange. Consider filling out a help desk ticket.

    73 Bill W9JJB
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited December 2019
    Hi Roger 

    You should open a support case.  One of the first questions they will ask is what is the health of the power supply under full load?  It sounds like the voltage is dropping and this will reduce your RF out.

    You'll have to test this by using a voltmeter connected at the back of the radio (not at the power supply) while under full load.  Go into FM at 100% power into a dummy load and see if the voltage starts to sag.

    Is your power supply a 25A power supply or greater?  

    Mike
  • Lasse Moell
    Lasse Moell Member ✭✭
    edited December 2019
  • Joe N3HEE
    Joe N3HEE Member ✭✭
    edited December 2019
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited December 2019
    Hi Joe

    Now would be a good time to open a support case so we can look into it if you haven't already (I didn't check).

    Merry Christmas 

    Mike
  • N9VC
    N9VC Member ✭✭
    edited December 2019
    That would only be a factor if he was using modulated CW. The transmitted
    bandwidth is under the tab for phone.
  • Dan-N7HQ
    Dan-N7HQ FlexRadio Employee, Community Manager admin
    edited April 2020
  • Roger G3LDI
    Roger G3LDI Member ✭✭
    edited December 2019
  • Joe N3HEE
    Joe N3HEE Member ✭✭
    edited December 2019
    Roger I have the same problem.  It rarely happens though.  Let me know if you can reproduce it.  I have tried but cant seem to get it to happen on demand.  I will also open a ticket once I get a better handle on whats happening.  Thanks -Joe N3HEE
  • N9VC
    N9VC Member ✭✭
    edited December 2019
  • Roger G3LDI
    Roger G3LDI Member ✭✭
    edited December 2019
    I can reproduce it with no problem at all. It is occurring every few seconds now. |If I send a series of dots into a dummy load, it happens after 20 seconds or so. If I keep the paddle pressed the fault stays, and even changing quickly from dots to dashes the fault remains and sill STAY until I de-key. I can the key instantly again with full power until it does it again.
    It happened with the MM3 keying as well, and also when using a CW key within  Logger32. I have a 40A linear power supply and it is wired correctly with heavy duty leads, about 1.5m long. I am not using a linear.
    I think I shall try a reset next, before finally deciding to open a ticket, as N9VC suggests.  Power cable and connectors are cold. I was running 40w into the dummy load.The serial number of the Flex is: 2618-1546-6600-1427
  • Lasse Moell
    Lasse Moell Member ✭✭
    edited December 2019
    Roger you seem to suffer a lot more than I do...  I am using V2.60 and Maestro, and it do happens every now and then but can go hours before I noticie it.  Interesting you see it when using Logger32 to key, I have yet to notice the drop-out using either N1MM or DX4Win. As you do use a dummy load it's not RF related, and only 40 w would indicate there is no over current issues.  /Lasse SM5GLC
  • Joe N3HEE
    Joe N3HEE Member ✭✭
    edited January 2020
  • Lasse Moell
    Lasse Moell Member ✭✭
    edited January 2020
  • Joe N3HEE
    Joe N3HEE Member ✭✭
    edited January 2020
    I opened a ticket with Flex support yesterday.  I had it happen twice yesterday ! 
  • Roger G3LDI
    Roger G3LDI Member ✭✭

    As it is now 2022 and I am still suffering this CW power drop to zero - occasionally - but often enough to be VERY ANNOYING, I am just reporting that I have again reverted to version 2.4.10 to lessen the problem. Two others locally are also suffering, but have become disillusioned with the fact that NO updates on SmartSDR have been offered for quite a while. We were hoping that comparing it to PowerSDR, SmartSDR is not as Smart and lacks a lot of potentially very useful things contained in PowerSDR.

    We were hoping that there would be a major re-write before Christmas ( 2021 that is! ) but as usual nothing materialised. Several UK amateurs have now abandoned the wait and have transferred loyalties to Elecraft and Icom.

    I suspect that the main team at Flex is not CW orientated and that could possibly be why this problem has not been cured. For the record, my circumstances have not changed from those described in December 2019 so this problem is well over two years old now.

    Opening a ticket seems to be the only thing we have recourse to use and that does not do much to cure the probem.

    Any chance of getting something as a late Christmas Present to us CW fans, PLEASE? Preferably with some nice things that we all use as "Add-ons" at present!

    73 de Roger, G3LDI ( PS I am 83 so cannot wait TOO many more years.............)☹️

  • Lasse SM5GLC
    Lasse SM5GLC Member ✭✭✭

    Users of 2.4.10 will not be able to use SmartLink for remote. Might not be an issue for you Roger, but anyone that consider remote, should be aware of this.

    /Lasse SM5GLC

  • Roger G3LDI
    Roger G3LDI Member ✭✭

    Hi Lasse.

    Interesting point! Not - as you say - that I am into remote operation, unless they have that facility after I have popped my clogs! Thanks for the details about reversion though. I am just concerned that support for this version might fade as it is quite old.

    If enough people complain again there might be an update this year........ Several have got fed up waiting and have changed to other rigs however.

    Happy new year to you Lasse.

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