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Flex Lockup on 1.10.16
Hi,
I had successfuly run my Flex 6500 on Previous full release 1.9.13 for a few months often leaving it running for 24 hrs without any lockups.
I could not use the first recent Beta release due to numerous lockups with continuous audio tone requiring a long button press to reset.
I updated tp 1.10.16 on release and was lockup free until tonight when I experienced a lockup whilst listening to the radio. Same symptoms continuous audio tone and long button press required to reset.
Anybody else have lockup issues on 1.10.16 and does flex acknowledge that the problem still exists.
Not what I really want for the WPX contest.
Regards Andy M5ZAP
7
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Comments
I've had one lockup on my 6500 since upgrading to 1.10.16. It was while operating remote and I was unable to turn off the radio via remote (WIMO). it would not respond to a remote power off command. I had to get my wife to turn off power supply.
Cal/N3CAL
Do flex acknowledge this is an ongoing problem? and if so do they understand the root cause and have a solution in the pipeline or is this something I have to put up with.
Do we all need to raise a support ticket or do flex have it covered?
Cal/N3CAL
Hi.
I must report that i had a lost of communication with the radio a couple of days after opgrading .
SSDR : 1.10.16 174
Radio : 1.10.16.91 ( Flex 6500 )
The opgrade was made after unintalling all previous version of SSDR on my computer. ( Using the uninstal program )
The FlexVSP driver was not removed.
The crash hapened when i was not using the radio .
It happened when i open my portable , and when i read my eMail.
The portable is wifi to the same router of the computer and the radio
73
Regarding a trouble ticket, at this juncture, I am not sure how much we can do.
You have to tell us what actually happened and what you did to recover.
Hi Tim,
I had to force the radio off by holding the power button. My network tell me is Excellent latemcy < 1 ms.
The second freeze up was this afternoon while I was sitting in front of the radio. This time I got the same frozen screen and a distorted tone in the radio's powered speakers that Andy spoke of. I went through the same restart as the first time and all came up just fine.
Again, in this case I was in LSB mode in receive and I may have been tuning around with the Flex Knob when my 6500 locked up, and the screen froze.
This has never happened before in the 3 years I have been using my 6500.
I might add that I shutdown my 6500 and PS every night and restart every morning.
If you have any specific questions about my setup let me know.
Dennis, k0eoo
I think people are saying loose comms when the flex lockups and becomes unresponsive requiring a forced shutdown.
If a forced shutdown is required they are the same issue.
When you say "you are not sure how much you can do" do you mean for me individually or with regards to the problem as a whole.
I am not bothered about an ticket for myself personally but would be a little disappointed if you were not doing anything to look into and resolve an issue which is affecting a number of owners.
If there is anything I can do to help to try and log data during an event I am more than willing to help.
Same experience as myself. I did try the Beta softwares between 1.9.13 and 1.10.16 and they also caused the flex to lockup, each time I had to revert back to 1.9.13.
It appears the only answer until flex fix the issue is to revert back to 1.9.13
Although this looks like a Flex 6000 issue it would be interesting to note what the PC CPU loading was during the problems and the Win version?
I have a 6700 with a Lap-Top running Win10 with no problems as reported. I run the 6700 at least 12 hours a day.
Jim
ka7gzr
I started keeping a log of SmartSDR quitting and freezes. It seems that if SmartSDR quits a few times and I do not remove the power from the 6500 then after a few SmartSDR shutdowns I will get a freeze. If I shut the 6500 down and remove the power before turning on the 6500 again then I do not get the freeze, but this is only after 36 hours of testing.
The PC is running up to date Windows 10
It is always zero lost packets and <1mS latency.
As stated before it has never locked up on 1.9.13 during many hours of operating.