Dirty distorted transmit signal

George Moranian

After upgrading to v1.5 my carrier (tune) signal is very distorted and when transmitting audio i'm seeing audio on both side-bands on the pan adapter. 
Reverting back to v1.4 solves the issue and no distortion at all.
Flex 6300 
v1.4.16.63  Clean signal
v1.5.0  corrupted signal

FYI I totally uninstalled v1.4 before updating to v1.5
tried several times installing then uninstalling each version with the same results.
I can e-mail screen shots if needed (not seeing an upload function here) 

PAØGDW

Hello George..
I had exact the same problem !   ... with V1.5.
VERY distorted SSB Transmit signal all over the Pan adapter with my Flex 6300 and also on AIR !!!
but sometimes it is good...after clicking on the transmit button...you could see in the Panadapter  if its bad or good....must be a software fault...

I have a new Windows 10 PC with an Intel I7 and 8 Gb Ram... was working fine with the older V1.4.11.60..
same V1.5 problem with a Panasonic Windows 10  Notebook N700 with Intel I 5 etc.. !

I have tried everything....Hard reset....removing old Smart SDR 1.4.16 with Revo Uninstaller..etc..
same problem..
Going back to Version V1.4.11.60 ...everything OK !

73 Gerben PA0GDW

Roger Sjölin

I had the same problem with my 6300 but I did a full reset and that solved it.
/Roger SA0AND

PAØGDW

Ok Roger...
i did the same Full reset....and then it was working fine...
but the next day...same problem...

this fault is not consistent..!

Roger Sjölin

Yes Its the same for me now. Hope we will get an official answer soon.

PAØGDW

Ok Roger and George..

are you using Windows 10 ? is important i think to know...

Steve K9ZW

Looking for a common condition, could the TURF file have an impact?

It is something the USA based hams won't have installed (and they do not seem to have the same audio problem).

73

Steve K9ZW

Sergey R5AU

Hi All, lets try to switch off Weighted Average, I assume you will get surprise

George Moranian

Using Windows 10 here.
Live in New Hampshire, USA

George
N1NAZ

PAØGDW

Ok George..tnx...
i will try to setup another PC WITH Windows 7 Ultimate 64 bits.... let you know tomorrow...

and Sergey..normally WEIGHTED AVERAGE is OFF....but i am not sure with the new V1.5... i will try that also..  tnx fr reply....

Sergey R5AU

Well, this is switcher in my case make sense, then ON plenty of hiccups will started on PAN

also I am recognized issues with Profiles - solution delete all, completely radio reset and make a new profiles for all again

Roger Sjölin

I am using windows 10.

Roger Sjölin

I have opened a case in Helpdesk for this issue.

George Moranian

Thanks Roger

PAØGDW

Ok..i have tested the V1.5 with a third PC here...a Dual Core Intel with Windows 7 Ulimate 32 bits...
exact the same problem !!
several Soft and Hard Resets....same distorted TX signal all over the band...so i am back to the previous V1.4.16..is working fine on all my 3 PC,s and Laptops...

I hope the Flexradio Ingineers are investigating this BIG problem  !!

i have made several screenshots of it.... click on it to ENLARGE !
the first Picture is with only 5 watts on 80m  LSB modulated...
the second Picture is a 5 watt TUNE signal ...

the fisrst one

73 Gerben PA0GDW

George Moranian

Usually they are on top of this community forum and they reply with some kind of acknowledgment pretty quickly, not this time however.

George N1NAZ

Sergey R5AU

Gerben, did you make Radio Reset ? 

Ross W8TZ

I have the same problem with my 6300. I am also running Windows 10. So far I have seen this happen twice since the upgrade to V1.5. The cure is to shut down SmartSDR, turn off 6300, turn off power supply, wait a minute and restart everything. Both times this has happened the radio, computer and 12 volt supply had all been off over night. This issue shows up after booting up the computer and starting the radio.

dlwarnberg

You can add me to the list as well... I am seeing the same issue.. to clear I simply shutdown SmartSDR 1.5, power down the radio (Flex-6300), power up the radio and start SmartSDR and everything is back to normal..  Windows 10...  Where I first noticed this is in WSJT-X..

Jay -- N0FB

I need to be added to the list of affected stations on 1.5.   As stated before, the problem is inconsistent.  I never get bad audio reports but over the last 2 days with 1.5 I've gotten several unsolicited bad audio reports.

Walt - KZ1F

Looking at Windows 10 to explain is a red Herring. The computer operating system is only involved in converting user request entered via the GUI to TCP commands sent to the radio and sending the UDP packets to the GUI for display.

Jay -- N0FB

Let me add a bit of sauce to the discussion.  I have experienced this issue on Windows 7, Windows 8.1 and Mac OS X (El Capitan).  The problem has occurred while operating both  1.5 SmartSDR and the current Beta of DogParkSDR using an upgraded 6300 (with SmartSDR 1.5 installed in the 6300).
The issue sounds suspiciously like a radio/server side issue.  Obviously the good engineers at Flex Radio will figure out the genesis of the problem and fix it.

Walt - KZ1F

Remember too, upgrading to ssdr 1.5 also upgraded the radio to 1.5. Strictly speaking the connotation of smartsdr refers to the user interface running on Windows. To my knowledge, the name of the software running under Linux inside the black box remains unnamed. It is that piece, I believe, Jay is referring to.

Mike KD2CJJ

Are you all seeing this on Voice and other modes?

Jay -- N0FB

It is exactly what I'm referring too.  There is a (for lack of a better way of putting it) server side code that runs within the radio and not on the Windows SSDR client.  I have no other way of enumerating that release other than call it SmartSDR 1.5.

dlwarnberg

Looks to me like this was/is a reoccurring issue...   https://community.flexradio.com/flexradio/topics/transmited_signal_corruption?topic-reply-list%5Bset...

dlwarnberg

Both... I have seen it under JT-65 transmissions on WSJT-X, as well as a simple tune and voice transmissions...

Bill -VA3WTB

You guys need to see what you have in common, My audio is as good as ever still. There must be something you are using or doing I am not. If there are things in common then maybe it can be tracked down.

dlwarnberg

Bill... I normally do not see the issue start occurring until after a lengthy period of time and a simple reboot of the Flex Radio and restarting the SmartSDR 1.5 program resolves it, until another extended period of time operating or not.  I would assume that if you do not leave your radio on for extended periods you may never see the issue.  I also did not see this until after the upgrade to Version 1.5 which also required a Radio upgrade as well...  Where it first showed was after I left the radio on and SmartSDR on while trying to catch traffic on a MARS frequency, no transmissions involved.  After several hours I flipped over to WSJT-X, hit tune and saw the issue.

Marco

Thank you for the screenshots. I'm trying to reproduce it.

Ned K1NJ

       I wonder if it might help to note the temperature.   After 6 hours on, my 6500
does not show the problem.  DDUTIL says temp. = 33 C.

Ned,  K1NJ