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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes

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Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8

If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

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• Re: My waterfall stays black and signal floor does not move.

  David Decoons, wo2x

  September 2022
  If the panadapter is frozen and waterfall blank then next question, does your PC have an I tel video card that uses the Intel Iris driver? My friend had this problem two days ago. His fix was to down…
  1

• Re: Antenna Genius only follows one Rig correctly

  David Decoons, wo2x

  September 2022
  Hi Steve make sure the antenna selection in the AG app config for radio 1 matches the radio. Example - if Radio 1 is set to ANT1 in the AG and Radio 2 is set to Ant2 then first radio must have RX and…
  1

• Re: Red Flashing Light and Reboot

  NG0Z

  September 2022
  If the radio knows what the error is, and can generate the code that triggers the blinking red light, it could save it somewhere.
  1

• Re: RF Power Slider Location:Flex 6400M

  Alan

  September 2022
  In FRStack, options, FRStack tab, enter "0" for maximum power when PG-XL is in operate. Alan. WA9WUD
  1

• Re: My waterfall stays black and signal floor does not move.

  Glenn Enriquez

  September 2022
  I'll make sure I check those settings and try to take a screenshot but I'v been told it may be my video card.
  1

• Re: My waterfall stays black and signal floor does not move.

  Mike-VA3MW

  September 2022
  This is usually an incorrect adjustment in the Gain part of the Display tab.
  1

• Re: Reasonable Time for Response

  Dan-N7HQ

  September 2022
  Rex, I will address the response time for each of the tickets referenced here: 53825 and 53683 (the first ticket number Mike referenced above has a typo) 53683 was received after hours Aug 30 ‪@ 10:5…
  1

• Re: RF Power Slider Location:Flex 6400M

  Spanky97

  September 2022
  If not using Smart SDR, use the radio knob middle, right hand side, Mic/speed- outer knob PWR. or you can go into the menu and set tune up power and transmit power in the TX band settings.
  1

• Re: PC Stuck Issue Cannot Be Fixed While Resetting.

  Erik Carling EI4KF

  September 2022
  A possible solution, at least one that has worked for me a couple of times when corrupted boot files have prevented Windows from starting, is what Microsoft calls an' inplace upgrade'. From the MS we…
  1

• Re: USB operation on 6600

  Dave W5UN

  September 2022
  Regarding my previous post, I’ve found a way to construct this cable with no soldering required. I can do this!
  1

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