Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.

Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes

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Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8

If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

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• Re: My waterfall stays black and signal floor does not move.

  Glenn Enriquez

  September 2022
  I'll make sure I check those settings and try to take a screenshot but I'v been told it may be my video card.
  1

• Re: My waterfall stays black and signal floor does not move.

  Mike-VA3MW

  September 2022
  This is usually an incorrect adjustment in the Gain part of the Display tab.
  1

• Re: Reasonable Time for Response

  Dan-N7HQ

  September 2022
  Rex, I will address the response time for each of the tickets referenced here: 53825 and 53683 (the first ticket number Mike referenced above has a typo) 53683 was received after hours Aug 30 ‪@ 10:5…
  1

• Re: RF Power Slider Location:Flex 6400M

  Spanky97

  September 2022
  If not using Smart SDR, use the radio knob middle, right hand side, Mic/speed- outer knob PWR. or you can go into the menu and set tune up power and transmit power in the TX band settings.
  1

• Re: PC Stuck Issue Cannot Be Fixed While Resetting.

  Erik Carling EI4KF

  September 2022
  A possible solution, at least one that has worked for me a couple of times when corrupted boot files have prevented Windows from starting, is what Microsoft calls an' inplace upgrade'. From the MS we…
  1

• Re: USB operation on 6600

  Dave W5UN

  September 2022
  Regarding my previous post, I’ve found a way to construct this cable with no soldering required. I can do this!
  1

• Re: SSDR for Mac - Network Stats - Radio RTT vs Radio Latency

  John KB4DU

  September 2022
  I replaced my 1 gig switch with an older 100 Mb router/WAP with the wireless disabled. No more intermittent disconnects.
  2

• Re: SSDR for Mac - Network Stats - Radio RTT vs Radio Latency

  Mike-VA3MW

  September 2022
  Those are pretty good numbers. All LANs will have latency and Jitter which is the variance in latency. What we see almost daily in the support group are network issues that can impact the radio. The …
  1

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