SmartLink Red Meatball After Plenty of Successful Use

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  • Question
  • Updated 2 years ago
  • Answered
I have had great happiness using SmartLink with my iOS and Maestro peripherals.  Simply wonderful.

Now, all of a sudden, I can't connect from my iPad, iPhone, nor Maestro, even though all of them show my 3 6700's in the chooser accompanied by the SmartLink logo.

When I use TeamViewer to look at my home network PC, I find that when I use the SmartLink Setup button and chose Network Settings, I get the red meatball after pressing "Test".

It used to work just fine. Not so much just now.

I will admit to upgrading the firmware in my Draytek Vigor 3900 router since I last had a green meatball.  I checked that UPnP was still operating.

When I use SmartSDR for iOS, all the registration checks, etc., work just fine. Just nothing happens when I chose a radio.  Same with Maestro; I see all 3 radios, except I can't connect.

Should I de-register and re-register?

Why did this happen?
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Mike - W8MM

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Posted 2 years ago

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Tim - W4TME, Customer Experience Manager

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Official Response
Did the internal IP address of the radio change?