SmartLink Red Meatball After Plenty of Successful Use

Mike W8MM

I have had great happiness using SmartLink with my iOS and Maestro peripherals.  Simply wonderful.

Now, all of a sudden, I can't connect from my iPad, iPhone, nor Maestro, even though all of them show my 3 6700's in the chooser accompanied by the SmartLink logo.

When I use TeamViewer to look at my home network PC, I find that when I use the SmartLink Setup button and chose Network Settings, I get the red meatball after pressing "Test".

It used to work just fine. Not so much just now.

I will admit to upgrading the firmware in my Draytek Vigor 3900 router since I last had a green meatball.  I checked that UPnP was still operating.

When I use SmartSDR for iOS, all the registration checks, etc., work just fine. Just nothing happens when I chose a radio.  Same with Maestro; I see all 3 radios, except I can't connect.

Should I de-register and re-register?

Why did this happen?

Brent Parker

After you run the test and get the red meatball, hover over the test. A pop up will appear telling you status, about port 4994 for TCP and 4993 for UDP. If one is working, but not the other, it may give you a clue as where to look.

If it doesn't resolve via the automatic setup, see my earlier post of "two flex" and the manual setup I had to do, because of two radios and a router that doesn't to UPnP. Manual setup is pretty simple and if the auto doesn't work, I'd give that a try.

Good Luck

W8XG - Brent

Tim - W4TME

Did the internal IP address of the radio change?

Mike W8MM

Oooh, good question.  I'll check!

Mike W8MM

YES!!!!

That's the issue.  The DHCP reset all the radio IP addresses after the router re-boot to something from outer space.

Tim, you're so smart and so helpful.

Thanks a million!

Tim - W4TME

Just power cyle the radio and UPnP should pick up the change and register it with the SmartLink server

Tim - W4TME

And I'd setup a DHCP reservation for the radio to prevent this from happening again

Mike W8MM

Tim,

Thanks so much for the advice.  I'll try to figure out how to set up a DHCP reservation, since apparently I can't set each radio to static IP.

Mike W8MM

Ooooh, "bind IP to MAC" sounds good!

Tim - W4TME

Tha is it.  DHCP reservations.

Clay N9IO

Ooooh Tim ! hah!

Sorry Mike... Guess I just like Floyd, ha!

Mike W8MM

Recycling the power brought it all back to life after the IP address switch.  Goody gumdrop!

Now on to Bond IP to MAC!

Mike W8MM

How interesting.  My Signature Series 6700 is from a different MAC address family than my later two.  Change of suppliers of the NIC?

Mike W8MM

Bind IP to MAC is apparently Draytek's nomenclature for DHCP Reservation.

Easy peasy to configure.  

Hopefully I'm done with radio IP address changes messing me up, now.

Tim - W4TME

Mike, the OUI for the MACs are all TIs

Mike W8MM

After a refresh on the router table, I saw that was the case.  They originally had no source attribution.

Bruce W6SFG

same issue here Smartlink used to work perfectly but is now RED.
"UPNP & TCP Forwarding both failed! "Radio cannot be accessed using Smartlink"
However internal LAN connection still connects my local computer thru LAN to 6400M.
What broke? Yes, router running UPNP