new turf file uk

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  • Updated 7 months ago
I am in need of a new turf file for a Flex-1500 i bought privately, do i get one from Flex or from a main dealer in the UK? Serial is 0513-2779 bought as i understand it from a UK dealer originally. The unit hasn't been used for a while and does not have the up to date bands ok
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g4jnw

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Posted 7 months ago

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David Decoons wo2x, Elmer

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Your best bet is to open a Help Desk ticket
https://helpdesk.flexradio.com/hc/en-us/

Only Flex support staff can solve your issue. The TURF file is unique to the radio serial number.

Dave wo2x
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g4jnw

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got sorted super quick, sent the same comment to a uk stockist and they sent the turf file within an hour. Used it fine but whats strange is 60m is showing receive only but if i hit tune it tunes. 60m is allowed in the UK
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David Decoons wo2x, Elmer

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Check your transmit bandwidth and make sure you are exactly on frequency and correct mode.

Ifbandwidth too high you will be out of band

Dave wo2x
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Tim - W4TME, Customer Experience Manager

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You need to reset your database to factory defaults to get the new band plan.
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g4jnw

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Thanks Tim can you tell me how to reset the database please?
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Tim - W4TME, Customer Experience Manager

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Do a factory reset.  It is done from the main window of the Setup window.