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new turf file uk

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g4jnw
g4jnw Member
edited June 2020 in FLEX Series (Legacy) Radios
I am in need of a new turf file for a Flex-1500 i bought privately, do i get one from Flex or from a main dealer in the UK? Serial is 0513-2779 bought as i understand it from a UK dealer originally. The unit hasn't been used for a while and does not have the up to date bands ok

Answers

  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator
    edited June 2020
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    Your best bet is to open a Help Desk ticket
    https://helpdesk.flexradio.com/hc/en-us/

    Only Flex support staff can solve your issue. The TURF file is unique to the radio serial number.

    Dave wo2x

  • g4jnw
    g4jnw Member
    edited February 2018
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    got sorted super quick, sent the same comment to a uk stockist and they sent the turf file within an hour. Used it fine but whats strange is 60m is showing receive only but if i hit tune it tunes. 60m is allowed in the UK
  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator
    edited February 2018
    Options
    Check your transmit bandwidth and make sure you are exactly on frequency and correct mode. Ifbandwidth too high you will be out of band Dave wo2x
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited February 2018
    Options
    You need to reset your database to factory defaults to get the new band plan.
  • g4jnw
    g4jnw Member
    edited February 2018
    Options
    Thanks Tim can you tell me how to reset the database please?
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited February 2018
    Options
    Do a factory reset.  It is done from the main window of the Setup window.

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