flex control not working

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  • Question
  • Updated 6 years ago
  • Answered
Got my Flex 6500 in the today 19 Aug. the only problem I have is the Flex Control is assign to com 4 but does not move the slice receiving at all , what I'm doing wrong.

FLEX 6500
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James Kennedy-WU5E

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Posted 6 years ago

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Tim - W4TME, Customer Experience Manager

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Official Response
You probably have an orphaned com port that is conflicting with COM4. You will need to change the com port of the FlexControl to a very high port (like COM45) so there are not any conflicts. If you do not know how to do this, please submit a support ticket via our HelpDesk (http://helpdesk.flexradio.com) so we can assign you a case number. For details on how to submit a HelpDesk support ticket, please refer to the following URL: http://support.flexradio.com/ Once the support ticket is submitted, a support engineer will be in contact so we can work on the issue. Make sure to include your radio's serial number.