Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
flex control not working
Options

James Kennedy-WU5E
Member ✭✭✭
Got my Flex 6500 in the today 19 Aug. the only problem I have is the Flex Control is assign to com 4 but does not move the slice receiving at all , what I'm doing wrong. Jim WU5E FLEX 6500
0
Answers
-
Is the controller plugged into the Computer? It will not work if plugged into the radio at this time. Jim K4JAF0
-
Yep the FLEX Control is plugged in the computer, When plugged in it reads COM 4 do I need to restart SmartSDR ?0
-
I plugged to a different USB port and light came on for 10 minutes and it never would move or do anything, then the lights went out.0
-
i start to use FLEX control after Windows reboot only0
-
I rebooted same result, it's still not working0
-
CAT SDR running? i can use it only with CAt SDR (?)0
-
Nope still not working. I'm stumped HELP!0
-
You can check what Windows thinks about the Flex Control by going to Control Panel->System and Security->Device Manager and looking for the Flex Controller. Double clicking on the controller. Working properly etc.0
-
-
You probably have an orphaned com port that is conflicting with COM4. You will need to change the com port of the FlexControl to a very high port (like COM45) so there are not any conflicts. If you do not know how to do this, please submit a support ticket via our HelpDesk (http://helpdesk.flexradio.com) so we can assign you a case number. For details on how to submit a HelpDesk support ticket, please refer to the following URL: http://support.flexradio.com/ Once the support ticket is submitted, a support engineer will be in contact so we can work on the issue. Make sure to include your radio's serial number.0
-
well after I unlock the radio for Mars , the flex control started working! thanks1
-
I had trouble getting the FLex Control knob to work and then remembered that I needed to plug it in BEFORE booting up SmartCAT, SmartSDR, or powering up the radio. When I did it in that order, it seemed to sort things out OK. BTW. The knob is really nice, and will be even much better when fully implemented.... things like variable steps, one button select of slice, ability to control other functions with the function buttons, etc. But I know it is coming.0
-
OK everybody, when I unlock the radio for Army Mars operation, the Flex Control started working. I have no idea why , but it's working0
Leave a Comment
Categories
- All Categories
- 328 Community Topics
- 2.1K New Ideas
- 594 The Flea Market
- 7.8K Software
- 6.2K SmartSDR for Windows
- 168 SmartSDR for Maestro and M models
- 396 SmartSDR for Mac
- 260 SmartSDR for iOS
- 246 SmartSDR CAT
- 179 DAX
- 369 SmartSDR API
- 9.1K Radios and Accessories
- 15 Aurora
- 161 FLEX-8000 Signature Series
- 7.1K FLEX-6000 Signature Series
- 909 Maestro
- 51 FlexControl
- 854 FLEX Series (Legacy) Radios
- 873 Genius Products
- 446 Power Genius XL Amplifier
- 312 Tuner Genius XL
- 115 Antenna Genius
- 278 Shack Infrastructure
- 196 Networking
- 438 Remote Operation (SmartLink)
- 135 Contesting
- 723 Peripherals & Station Integration
- 136 Amateur Radio Interests
- 943 Third-Party Software