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No PGXL utility amplifier detected unless I create it as remote connection and manually IP address

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Rejean Leveille
Rejean Leveille Member ✭✭
in Power Genius XL Amplifier

One morning I started this utility program and the software could not detect it anymore. 8400M works as normal but if I wanted to run SmartSDR v4.2.2 I needed a confirmation connect. I tried PGXL reset, re-installed PGXL 3.8.4, next the latest 3.9.1 without any success.

Win11 PRO with Norton VPN at On/Off,,, including booting.

The fix was by re-opening Norton, I got the option «Set to private network if secure» click [OK]. Now I am back to normal as before. This looks like Norton did an upgrade software without knowing it,,, No issue to connect 8400M, DXLab commander but just 4O3A utility program.

73, Rejean

Comments

  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator
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    Check Windows network to see if it switched from private to public, or public to private. I've seen this before.

    Also if your antivirus or operating system software updated, it could be causing a firewall issue.

    73 Dave wo2x

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
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    What Dave said.

    You want your local LAN to be private (not public) in Windows settings. If it is set to public you won't see anything else on the lan. Windows has a habit of changing this for you just when you least expect it.

  • Rejean Leveille
    Rejean Leveille Member ✭✭
    Options

    Hi Dave,

    by selecting private it unlocked the communication between the software with PGXL. I needed to manually by starting Norton to see the message,,,, seen it is running in the background.

    You can close my case

    73, Rejean

  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator
    Options

    Glad you are back working.

    73 Dave wo2x

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