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No sound or panadapter after Upgrade to 4.2.20

K4WAX
K4WAX Member ✭✭
edited June 7 in SmartSDR for Windows
I just tried upgrading from 4.2.18 to 4.2.20 without uninstalling 4.2.18 first as the release notes say that was not necessary. Install appeared to go fine but the panadapter is blank and there is no sound. So... I uninstalled 4.2.18 and 4.2.20 and reinstalled 4.2.20. Still no sound or waterfall. Interestingly, I had no problem upgrading my Maestro to 4.2.20. I get sound and a waterfall there. Any ideas on how I fix my upgrade to 4.2.20 on my Windows 11PC?

Comments

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    I would submit a help desk ticket.

  • Erika - KØDD
    Erika - KØDD Member ✭✭✭

    I dont have an exact answer for this question but people.... i emphatically recommend after removing all older versions of ssdr.. including cat dax vsp drivers and then rebooting. DO NOT go backwards. You've done it 8 billion times before when things seem wonky. But you are adding bad variables back into the equasion. Creating a lot of junk. Its probably just turned off...

  • K4WAX
    K4WAX Member ✭✭

    I have not gone backwards so I am not sure I understand your comment. I did submit a help ticket and Tim asked me to follow the cold boot and factory reset procedure. It did not fix the issue and I am awaiting further instructions from Tim.

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